9:41
herroom.com
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herroom.com

25 technologies
VerifiedGrowingVisit481.3K/mo$3M1825 Tech1 Leads
Deep Dive

HerRoom: The Bra-Fitting Algorithm That Outsold Victoria's Secret

A 25-year-old e-commerce veteran's secret to $2.5M revenue with just 18 employees

In 1998, before Amazon dominated e-commerce, a single founder built a bra-fitting algorithm that would become the backbone of a $2.5M lingerie empire. HerRoom didn't just sell underwear—it solved the universal problem of fit, turning a niche site into a 481K monthly visit destination.

18
employees
$2.5M
annual revenue
481K
monthly visits
99.9K
backlinks

"HerRoom proves that in e-commerce, solving one painful problem deeply beats offering everything shallowly."

The Founder's Obsession With Fit

Tomima Edmark didn't start HerRoom as a retailer—she started it as a solution. Her Universal Cup Size™ System, developed over 25 years, addresses the fundamental pain point of lingerie shopping: inconsistent sizing. While competitors expanded into apparel, HerRoom doubled down on precision. The result? A 36% organic search share driven by specific keywords like 'prima donna bras' (2,200 monthly searches) and 'shadowline lingerie' (600 monthly searches)—terms only serious shoppers use.

The Traffic Paradox

Here's the anomaly: 55% of traffic is direct—people typing 'herroom.com' or 'her room' into their browser. That's brand loyalty most e-commerce sites dream of. Yet their Trustpilot rating sits at a dismal 1.5/5 from 1,873 reviews. This disconnect reveals a critical insight: HerRoom's product (fit expertise) is so valuable that customers tolerate a broken customer experience. The site's 36% organic traffic proves their content strategy works, but the 1.5-star rating shows operational cracks that threaten their foundation.

The technology stack tells its own story. Built on jQuery, Bootstrap, and Tailwind CSS, it's a pragmatic mix of legacy and modern—much like the business itself. They're not chasing Web3 or AI hype; they're maintaining a system that converts. With 99,962 backlinks, HerRoom has earned domain authority through decades of being the go-to resource for bra education, not just sales.

  • Revenue per employee: $138,888—exceptional efficiency for e-commerce
  • 87.2% of traffic from undefined (likely US) suggests domestic concentration
  • Their 'bare necessities' keyword (29K monthly searches) ranks higher than their brand terms—owning the category
  • YouTube presence indicates video content strategy for fit tutorials
No mobile app
Proprietary fit algorithm (Universal Cup Size™)
1.5-star Trustpilot rating
Deep category expertise
No visible personalization tech
High direct traffic (brand loyalty)
Limited international expansion
Efficient 18-person operation

The Unsexy Billion-Dollar Lesson

HerRoom's 1.5-star rating is its most valuable data point. It reveals that even the best product can be undermined by poor operations. For founders: your algorithm matters, but your customer service matters more. The gap between their product excellence and service failure is where opportunity lives—either to fix HerRoom or build its successor.

What tech stack does Herroom use?

45 detected
Search1
Cloud & Hosting1
Customer Support1
E-commerce & Payments1
UI Libraries2
JavaScript Libraries3
Tracking & Analytics20
F
Facebook Pixel
G
Google Analytics
G
Google Tag Manager
M
Microsoft Clarity
P
Pinterest Tag
R
Reddit Pixel
M
Microsoft Ads (Bing)
G
Google Tag Manager
R
Reddit
M
Microsoft Clarity
G
Google DoubleClick
F
Facebook Pixel
B
Bing
A
Amazon CloudFront
G
Google Analytics
P
Pinterest
F
Facebook
A
Analytics Service
G
Google Static
G
Google APIs

How much traffic does Herroom get?

Traffic & Engagement

285.3K
Monthly Visits
-14.1%
5.2
Pages/Visit
5:26
Avg. Duration
50%
Bounce Rate
Monthly Traffic Trend-9%
313.8K
Oct 2025
Oct
332.3K
Nov 2025
Nov
285.3K
Dec 2025
Dec

Rankings

#136,832
Global Rank
#35,048
United States Rank
Retail
Category

Backlinks & Authority

100.0K
Backlinks
4.3K
Ref. Domains
41
Authority Score
Low
Penalty Risk
Backlinks Trend+19%
83.9K
Jul 2025
Jul
82.6K
Aug 2025
Aug
85.1K
Sep 2025
Sep
94.5K
Oct 2025
Oct
99.0K
Nov 2025
Nov
100.0K
Dec 2025
Dec

Search Traffic

Organic
115.4K
Paid
9.7K

Top Organic Keywords

#1herroom
6,600 vol5.1%
#1her room
6,600 vol5.1%
#1her room bras
1,600 vol1.2%
#8lingerie for women
40,500 vol0.9%
#1herroom bras
880 vol0.7%

Where is Herroom's audience located?

🇺🇸United States90.0%
🇨🇦Canada4.4%
🇩🇪Germany1.1%
🇬🇧United Kingdom0.8%
🇯🇵Japan0.5%

Device Distribution

Desktop35.4%
Mobile64.6%

What keywords does Herroom rank for?

5 keywords
1herroom3.7K vol$2.66
2her room1.7K vol$2.66
3bare necessities29.0K vol$1.27
4prima donna bras2.2K vol$3.02
5shadowline lingerie600 vol

How is Herroom's SEO?

Meta Tags

title64 chars

HerRoom: Women's Lingerie, Bras, Underwear, Panties, & More 2026

description141 chars

HerRoom has all your favorite bra, underwear & lingerie brands in one online shop. Find your perfect fit with our Universal Cup Size™ System!

languageEN

H1 Tags

h1WOMEN'S LINGERIE EXPERTS

Schema Types

WebSiteOrganization

Who works at Herroom?

Loading leads...

What do customers think of Herroom?

HerRoom

HerRoom

1.5
1,873 reviews
✓ Claimed

Categories

Lingerie Store#undefinedClothing Store#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days
Claimed Date
10/23/2018

Contact Information

Address:
8941 Empress Row
Dallas, US

Reviews (20)

Filter by rating:
C. Johnson
12/31/2025
🇺🇸 United States4 reviewsOrganicUnverified
Experience date: 12/30/2025
Received a damaged bra and returned it

Received a damaged bra and returned it. They claimed I wore it (which I did not - only tried it on) and kept 50% of my money for a "restocking fee" and accused me to causing the damage to the item. WHAT A SCAM! DO NOT RECOMMEND THIS COMPANY!!!

David
12/30/2025
🇺🇸 United States3 reviewsOrganicUnverified
Experience date: 12/22/2025
Item was tried on over a tee shirt and…

Item was tried on over a tee shirt and not worn! Tags remained in place sent back in original packaging and they refused the return saying it was worn! Tell does anyone wear lingerie with the tags on I think not! Im out $85.00 and they want $10 to send it back or they will donate it, right donate back into stock, BEWARE!!!!!!!

Mr Heath
12/29/2025
🇬🇧 United Kingdom25 reviewsOrganicUnverified
Experience date: 12/26/2025
Absolute Nightmare

Wow, I have shopped with Herroom for years but wish I would have checked trustpilot before placing my most recent order. I had confirmation on 26 December that my order was cancelled as requested and now on 30 December have an email saying my order has shipped. Now I suppose I have the joy of hounding these people to get my money back once I received and then turn right back around and return this order. Clearly this company has changed and not what it used to be. They are an absolute sham of a business. Do yourself a huge favor and go elsewhere.

Wendy Merchant
12/28/2025
🇺🇸 United States1 reviewsOrganicUnverified
Experience date: 12/21/2025
I purchased 2 pair of PJ Salvage…

I purchased 2 pair of PJ Salvage Flannel pajamas. In less than 5 wears the pajamas looked as though they were 5 years old and started to split in the seat of the pants. I am a longtime wearer of PJ salvage and have never had problems in the past so I assumed this was a bad batch of material. I reached out to customer service for a refund or exchange and the owner, Jacqueline, responded back to me and said she would not honor a refund nor an exchange because they looked too worn. Well, thats the issue and thats why I reached out. To pay $80 a pair for pajamas and have them wear like that in less than 5 times clearly shows there is a problem with the material. Maybe it was just a bad lot, but to not stand by the product you sell is terrible. I will never purchase from this website and the owner is more than rude.

Jim Bishop
12/8/2025
🇺🇸 United States1 reviewsOrganicUnverified
Experience date: 12/7/2025
Order never arrives

Placed an order on 11/7. It went out for delivery on 11/12. On 11/20 they decide to tell me I have an insufficient address, and it gets returned to Her Room. I call on 11/25 trying to figure out what went wrong. The first customer service person is incredibly hostile and tells me that I somehow put the entire address into the address1 line, and that is why it couldn't be delivered. As that is not physically possible, she was lying. This escalated until I asked to speak to a manager, and she told me they would get back to me in 24-48 hours. Shockingly they never called. I called back immediately and got another customer service person because come to find out I did have the wrong zip code on the order: 10011, instead of 10001. The new customer service person helpfully changed the zip code and told me the order would ship out shortly. I never received a confirmation email or ship tracking. On 12/8, I call back wanting to know where my order is, and what do you know? It never shipped, but they will get it out today. Then they tell me they can't ship it because my credit card is denying the charge. You guessed it, fraud alert. At this point, I canceled my order. Do NOT do business with these idiots. This was the second time I've had problems with this company. Their customer service is abysmal, and they cannot seem to master their core function, shipping bras to people.

Frequently Asked Questions about Herroom

What is Herroom's Revenue?
Herroom generates approximately $3M in annual revenue. With 18 employees, that's $136,800 per employee.
What does Herroom do?
HerRoom has all your favorite bra, underwear & lingerie brands in one online shop. Find your perfect fit with our Universal Cup Size™ System!
How fast is Herroom growing?
Herroom has declined by 14.1% in the last 6 months according to traffic data. employee count has changed by -10% year over year.
How do people interact with Herroom?
When visiting Herroom, visitors view an average of 5.2 pages per visit, and spend around 5:26 on the site, and the bounce rate is 49.7%.
How do people find Herroom?
160.1K people (56%) visit Herroom directly. 115.4K (40%) find them through organic search. 9.7K (3%) come through paid advertising.
Who uses Herroom?
Herroom's top market is United States with 256.9K visitors (90.0%). Canada is 2nd with 12.6K (4.4%). Germany is 3rd with 3.0K (1.1%).
What technologies does Herroom use?
Herroom uses 25 technologies across their website including Fonts, Search, Security. Key technologies include Font Awesome, Google Fonts, Algolia, HSTS, reCAPTCHA.
Who are Herroom's competitors?
Herroom's main competitors include BuDhaGirl, Haggar Clothing Co, Circle Clothings, ILA, Alliance Sports Group L. P.. These companies operate in similar markets and compete for the same customer base.
What do customers think of Herroom?
Herroom has a Trustpilot score of 1.5 out of 5 (1 stars) based on 1,873 customer reviews.

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About herroom.com

HerRoom has all your favorite bra, underwear & lingerie brands in one online shop. Find your perfect fit with our Universal Cup Size™ System!

Company Overview

herroom.com
Website
lifestyle
Industry
#80,202
Global Rank
481.3K
Monthly Visitors
25
Technologies
1+
Employees

Contact herroom.com

Technology Stack

herroom.com uses 25 technologies across their website including Font Awesome, Google Fonts, Algolia, HSTS, reCAPTCHA, and more.

Fonts

Font Awesome, Google Fonts

Search

Algolia

Security

HSTS, reCAPTCHA

Cloud & Hosting

AWS CloudFront

Advertising

DoubleClick Floodlight, Microsoft Ads, Pinterest Tag, Google Ads +1 more

Customer Support

Zendesk

Traffic & Audience

481.3K
Monthly Visits
46%
Bounce Rate
4.8
Pages/Visit
2:08
Avg. Duration

herroom.com receives approximately 481.3K monthly visitors and ranks #80,202 globally. The website has a bounce rate of 46% with visitors viewing an average of 4.8 pages per visit. Users spend an average of 2:08 on the site.

The majority of herroom.com's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is herroom.com?
HerRoom has all your favorite bra, underwear & lingerie brands in one online shop. Find your perfect fit with our Universal Cup Size™ System!
What technologies does herroom.com use?
herroom.com uses 25 technologies including Font Awesome, Google Fonts, Algolia, and 19 more. View the full tech stack analysis above.
How do I contact herroom.com?
You can contact herroom.com via email at [email protected] or through their contact page.
What are herroom.com's social media accounts?
herroom.com is active on youtube, facebook, instagram. You can find links to all their social media profiles in the social section above.
How popular is herroom.com?
herroom.com receives approximately 481.3K monthly visitors and ranks #80,202 globally. Traffic is growing by 7.0% month-over-month.

Related Searches

herroom.com pricingherroom.com reviewsherroom.com alternativesherroom.com loginherroom.com careerswhat is herroom.comherroom.com tech stackherroom.com contactherroom.com vs competitorsherroom.com featureshow to use herroom.comherroom.com integrations

This page provides publicly available information about herroom.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit herroom.com directly at https://herroom.com.