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Descartes NetCHB: The $0.4M Micro-SaaS Powerhouse
How a 6-person team is quietly revolutionizing customs brokerage for the e-commerce era
In a world obsessed with billion-dollar valuations, Descartes NetCHB is building a defensible empire in the unsexy trenches of customs compliance. They're not chasing AI hype—they're solving a $200B problem with a lean 6-person team.
"They don't need SEO when their customers have nowhere else to go."
The Invisible Monopoly
With only 3,098 monthly visits but 58% direct traffic, NetCHB isn't playing the growth hacking game. Their customers—customs brokers and freight forwarders—are locked in by necessity, not choice. This is the definition of a captive B2B audience that discovers you through industry word-of-mouth, not Google ads.
The Section 321 Gold Rush
While everyone chases dropshipping, NetCHB is building the infrastructure for the real e-commerce play: Section 321 Type 86 shipments. They're enabling brokers to handle the tsunami of sub-$800 packages legally and efficiently. This isn't sexy—it's essential infrastructure for the cross-border commerce boom.
The tech stack reveals their priorities: jQuery, Bootstrap, and Tailwind CSS. This isn't a team chasing the latest React framework. They're building durable, maintainable software that works when customs systems go down. Google Analytics and Plausible track everything, suggesting they're optimizing for retention, not acquisition.
- 6 employees, $400K revenue = $66K ARR per employee (brutal efficiency)
- 58% direct traffic proves deep customer relationships
- Bootstrap + jQuery = they care about uptime, not tech trends
- Parent company Descartes provides enterprise credibility
The $10M Exit Playbook
This is what a quiet acquisition target looks like. Not flashy, but irreplaceable. When customs brokers depend on your software daily, you don't need a growth team—you need a support team.
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Descartes NetCHB
Helping Customs Brokers & Freight Forwarders Move Cargo, Speed Freight Through Customs, & Manage Section 321 Type 86 Ecommerce Shipments
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About home.netchb.com
Helping Customs Brokers & Freight Forwarders Move Cargo, Speed Freight Through Customs, & Manage Section 321 Type 86 Ecommerce Shipments
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Technology Stack
home.netchb.com uses 15 technologies across their website including Vidyard, HSTS, PHP, and more.
Video
Vidyard
Security
HSTS
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PHP
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WordPress
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Osano
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Plausible, Google Analytics
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home.netchb.com receives approximately 3.1K monthly visitors. The website has a bounce rate of 26% with visitors viewing an average of 1.2 pages per visit. Users spend an average of 0:09 on the site.
The majority of home.netchb.com's traffic comes from undefined, .
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