identrust.com
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IdenTrust: The Unsung Titan of Digital Trust
A $9M revenue company quietly securing government and enterprise access
In an era where digital identity is the new currency of trust, IdenTrust operates as the invisible backbone for secure access across government and enterprise. While giants like DocuSign capture headlines, this 69-person team quietly manages digital certificates for millions of users, proving that in security, trust trumps scale.
"With 60% direct traffic, IdenTrust doesn't need marketing—it has trust embedded in its DNA."
The Government's Silent Partner
IdenTrust's dominance in government sectors is undeniable. With 87% of traffic from the US and key personnel like Richard Jensen (Director, Government Sales), they've positioned themselves as the de facto standard for secure digital certificates. The 1,300 monthly searches for 'identrust certificate management center' reveal a captive audience managing certificates at scale.
The Retention Engine
While most companies chase viral growth, IdenTrust's 60% direct traffic suggests a powerful retention engine. Users don't discover IdenTrust—they return to it. This is a product built for stickiness, not splashy launches. The 290 monthly searches for 'identrust login' confirm that once users are in, they stay in.
The company's tech stack reveals a pragmatic approach: jQuery and Bootstrap for reliability, Cloudflare for security, and OneTrust for compliance. They're not chasing the latest frameworks—they're building systems that can't fail. This is infrastructure, not innovation for innovation's sake.
- Dominates government digital certificate market with 87% US traffic concentration
- 60% direct traffic indicates exceptional customer retention and brand loyalty
- Small team (69 employees) generating $9M revenue = $130K revenue per employee
- Trustpilot rating of 4.2/5 with 79 reviews shows strong customer satisfaction
The Anti-Startup Success Story
While VCs chase unicorn dreams, IdenTrust proves that boring, reliable security can be both profitable and essential. In a world of digital chaos, trust is the ultimate moat—and they've built it brick by brick.
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IdenTrust – Part of HID Global
IdenTrust offers the most trusted & secure digital certificates used for digital signing, secure access & email encryption across a variety of industries.
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Reviews (20)
Excellent service
Excellent service! The digital certificate retrieval process was quick, secure, and very easy to follow. I received my documents without any delays, and customer support was helpful and responsive. Highly recommend this company for anyone needing fast and reliable certificate retrieval.
The process was quick and easy
It was quick and easy to obtain a new digital certificate, so I can digitally sign and encrypt documents via email.
Thank you for providing feedback!
When I reach out for them to help me…
When I reach out for them to help me renew my certificate. They are always willing to help. We handle it together with always a great completion.
Thank you for sharing!!
Excellent Customer Service
Tiffany L was able to get my certificate issue resolved on July 18th. I was impressed with her knowledge and patience throughout my upload ordeal, and I credit her with my current success with accessing my accounts through IdenTrust certificates.
Isn't Tiffany the greatest? Thank you for your feedback and I'll pass along your comments!
Quick respond and very supportive from…
Quick respond and very supportive from customer support team.
Thank you for your feedback! We love hearing that the support we offer is what you're looking for!
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About identrust.com
IdenTrust offers the most trusted & secure digital certificates used for digital signing, secure access & email encryption across a variety of industries.
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Technology Stack
identrust.com uses 13 technologies across their website including Adobe Fonts, Okta, Drupal, and more.
Fonts
Adobe Fonts
Authentication
Okta
CMS
Drupal
Cloud & Hosting
Cloudflare
Privacy & Consent
OneTrust
Analytics & Marketing
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Traffic & Audience
identrust.com receives approximately 48.4K monthly visitors and ranks #482,758 globally. The website has a bounce rate of 34% with visitors viewing an average of 5.0 pages per visit. Users spend an average of 3:10 on the site.
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This page provides publicly available information about identrust.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit identrust.com directly at https://identrust.com.