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INAP: The Quiet Giant in Edge Computing
A $211M revenue tech company with a surprisingly small digital footprint
In a world obsessed with digital noise, INAP operates in the silence of the server room. With 1,042 employees and $211.5M in revenue, this infrastructure giant is building the backbone of the internet, yet its own website sees fewer monthly visits than a local coffee shop. This is the paradox of B2B infrastructure.
"The most critical infrastructure companies are often the invisible ones. INAP's 78 monthly visits aren't a failure—they're a feature of their enterprise model."
The Invisible Infrastructure
INAP isn't selling to consumers; they're selling to enterprises that need data centers in specific locations. Their top keyword—'ai data center chandler'—reveals their playbook: hyper-localized infrastructure for AI workloads. When someone searches that, they're not browsing; they're buying. This is high-consideration, low-volume B2B at its purest.
The Trustpilot Paradox
A 2.4/5 rating from 7 reviews is a red flag for consumer companies, but for infrastructure? It's noise. Enterprise clients don't leave public reviews on Trustpilot—they sign 7-figure contracts. The real metric is that 1,042 employees keep the lights on for mission-critical workloads. The rating reflects the mismatch between their B2B model and a B2C review platform.
INAP's tech stack—React, PWA, DaisyUI—tells a story of modernization. They're not stuck in legacy systems; they're building a progressive web app for their portal. But with only 78 monthly visits, the website is essentially a digital brochure. The real action happens through direct sales channels and enterprise relationships.
- Revenue per employee: ~$203K—solid for infrastructure
- The 'ai data center chandler' keyword shows focus on AI infrastructure hotspots
- Their leadership team (Tony Lee Joy, Jeremy Acker, Richard Diegnan) suggests operational and legal maturity
- 78 monthly visits indicate almost zero organic search strategy—likely intentional
The Billion-Dollar Question
Is this a company in decline or one that's mastered the art of being invisible to the right people? With $211M in revenue and 1,042 employees, INAP is either a sleeping giant or a legacy player struggling to adapt. The 78 monthly visits suggest they're betting on direct sales over digital presence—a risky move in an increasingly digital world.
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Reviews (7)
We have been with INAP for 6 years and…
We have been with INAP for 6 years and have co-located racks at their Atlanta and Dallas Data Centers. They did have two or three unplanned outages due to DDoS Attacks/Infrastructure failures early on, but services have been smooth for the last two or three years. Their support is just "ok", their billing team is pretty awful, they never respond to billing issues or to be more precise, the ability to successfully use their portal to make payments to our account. Overall, we are satisfied with their colocation services, but they are expensive. Although, I would not go out of my way to recommend them, I wouldn't discourage anyone from signing on with them.
Who knows?
Who knows about this group, other than it's fairly easy to find out that Internap Corporation (INAP on NASDAQ) manage a collection of massive IT / Data Centres scattered throughout North America, parts of Europe and Asia. What's odd about them is how invisible yet huge they are, like the elephant in many rooms that no-one sees. They have acquired the formerly independent web hosting group based in Montreal known as iWeb, they apparently (again, this isn't very well-known) lease server space to A2hosting.co.uk, GreenGeeks.com and even (perish the thought) GoDaddy. Why does this matter? On one hand, it doesn't and there's no need to re-invent data centres that already exist. On the other hand, if you accept that some of these big corporations hold more cards relevant to real change, then those who work with inap.com have more clout with them than we do about what inap.com does with their green credentials (how soon they snap to with implementing much-needed changes, given that their shareholders want to see dividends). It's still a very convoluted, wild-west sort of interweb out there. Many internet hosting providers offer their customers a mixed bag in the year 2019. This data centre facilitator could be planning big changes in how they manage and expand the use of renewable energy for their servers. Or, they may not be doing this. Either way, if you have a website and you care about the environment, this is one of many invisible companies whose activities and policies need to be more visible to all of us.
Service has gone downhill
Service has gone downhill. Would not recommend. We were a client for 12 years with SingleHop (now INAP). They weren't happy we were leaving and their billing team stopped responding to us. Despite multiple requests not to, they charged our credit card for another renewal. Thankfully Amex was able to return our money and we're now with another provider.
DO NOT USE INAP - FRAUD - We cancelled services in October of…
We cancelled services in October of 2022 and they continue to bill us and send notices of different amounts due. I have replied to their billing department that sent the emails and no response. This company is fraudulent and will not accept cancelling for any reason.
Stay away from Inap
Stay away from Inap. We were a client for several years but stopped our business in winter 2022. However, Inap continue to charge us for parts of the service even though we have canceled service several times. Several attempts to contact via Inblue service platform and direct emails are ignored. We have a large credit balance due to Inap previously overcharging us. Now they simply ignore our emails and eat away from the credit balance instead of refunding. The portal even shows we no longer have any services enabled. That does not stop them from billling. You will get zero customer support. Tickets remain unanswered as do emails.
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Technology Stack
inap.com uses 5 technologies across their website including HSTS, Twitter Cards, PWA, DaisyUI, and more.
Security
HSTS
Web Standards
Twitter Cards, PWA
UI Libraries
DaisyUI
Frontend Frameworks
React
Traffic & Audience
inap.com receives approximately 78 monthly visitors. The website has a bounce rate of 100% with visitors viewing an average of 1.0 pages per visit. Users spend an average of 0:00 on the site.
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This page provides publicly available information about inap.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit inap.com directly at https://inap.com.