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incident.io
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incident.io

28 technologies
VerifiedVisit308.0K/mo$15M9328 Tech25 Leads
Deep Dive

incident.io: The Incident Response Disruptor

A 93-person startup taking on PagerDuty with $14.9M in revenue and a bold new approach.

In the crowded world of IT operations, incident.io isn't just building another alerting tool—they're redefining what it means to manage downtime. With a focus on unified response and integrated status pages, they are moving fast when things break.

$14.9M
Annual Revenue
93
Employees
307K
Monthly Visits
60%
Direct Traffic

"They aren't just competing with PagerDuty; they are fundamentally changing the workflow of incident response."

The Growth Trajectory

With 307,999 monthly visits and a global rank of #112,476, incident.io is carving out significant market share. The most telling metric? 60% of their traffic is direct—indicating strong brand recall and a user base that isn't just browsing, but returning to the platform to manage critical issues.

The User Psychology

The search data reveals a fascinating narrative. While they rank for high-volume terms like 'incident' (41,980 volume) and 'pagerduty' (44,260 volume), their own branded search 'incident io' (2,720 volume) is growing. This suggests they are successfully pulling users away from legacy giants by offering a modern, unified stack.

The tech stack tells a story of modern frontend development—utilizing Tailwind CSS, Radix UI, and Swiper. This isn't a legacy enterprise tool duct-taped together; it's a cohesive product built for the modern engineering team, prioritizing speed and user experience.

  • Unified On-Call & Status Pages: Unlike fragmented competitors, incident.io bundles response and communication.
  • Direct Traffic Dominance: 60% direct traffic proves high user retention and brand strength.
  • Nimble Team: 93 employees generating $14.9M in revenue implies high efficiency per headcount.
Does not offer infrastructure monitoring (leaving that to Datadog/Prometheus).
Focuses exclusively on the incident lifecycle: detection, response, and communication.
Still relatively low brand awareness compared to PagerDuty.
Integrates deeply with existing tools rather than trying to replace them.

The Verdict: A Contender, Not Just a Challenger

With strong revenue and high direct traffic, incident.io is poised to dominate the next generation of incident management.

What tech stack does Incident use?

43 detected
Authentication1
Security1
Privacy & Consent1
Marketing Automation1
Web Standards2
JavaScript Libraries2
Frontend Frameworks1
Tracking & Analytics15
F
Facebook Pixel
G
Google Analytics
G
Google Tag Manager
L
LinkedIn Insight Tag
S
Segment
R
Reddit Pixel
M
Microsoft Ads (Bing)
G
Google Tag Manager
S
Segment
G
Google Analytics
G
Google DoubleClick
G
Google AdSense
R
Reddit
G
Google APIs
L
LinkedIn

How much traffic does Incident get?

Traffic & Engagement

308.0K
Monthly Visits
5.7
Pages/Visit
3:46
Avg. Duration
40%
Bounce Rate
Monthly Traffic Trend+1%
305.0K
Oct 2025
Oct
314.6K
Nov 2025
Nov
308.0K
Dec 2025
Dec

Traffic Sources

Search
29%
Direct
60%
Social
2%
Referrals
8%
Email
0%
Paid
1%

Where is Incident's audience located?

🌍31.1%
🌍13.2%
🌍6.3%
🌍5.5%
🌍4.5%

What keywords does Incident rank for?

5 keywords
1incident io2.7K vol$9.55
2incidentio1.2K vol$4.80
3pagerduty44.3K vol$7.68
4incident42.0K vol$4.77
5incident.io580 vol

How is Incident's SEO?

Open Graph Image

OG Image preview
og:image

https://incident.io/opengraph-image.png?15a1f71743c596be

Meta Tags

title53 chars

All-in-one incident management platform | incident.io

description202 chars

incident.io is an all-in-one incident management platform unifying on-call scheduling, real-time incident response, and integrated status pages – helping teams resolve issues faster and reduce downtime.

languageEN

H1 Tags

h1Move fast when you break things

Schema Types

OrganizationWebSite

Who works at Incident?

Loading leads...

What do customers think of Incident?

incident.io

incident.io

3.7
1 reviews

Categories

Software Vendor#undefinedSoftware Company#undefinedBusiness and IT Consulting Agency#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days

Contact Information

Address:
US

Reviews (1)

Filter by rating:
ChristopherVerified
11/29/2025
🇺🇸 United States8 reviewsOrganicUnverified
Experience date: 12/1/2024
A thought leader in the space

A true leader in the incident management space, Their data model is incredibly flexible and they continue to improve their core product at a steady pace. A company using Incident.io shows they are serious about using the best incident management tools to ensure the best user experience and maximize participation in incidents.

Frequently Asked Questions about Incident

What is Incident's Revenue?
Incident generates approximately $15M in annual revenue. With 93 employees, that's $160,000 per employee.
What does Incident do?
incident.io is an all-in-one incident management platform unifying on-call scheduling, real-time incident response, and integrated status pages – helping teams resolve issues faster and reduce downtime.
How fast is Incident growing?
Incident employee count has changed by -10% year over year.
What technologies does Incident use?
Incident uses 28 technologies across their website including Video, Authentication, Security. Key technologies include Vimeo, YouTube Embed, Okta, HSTS.
Who are Incident's competitors?
Incident's main competitors include OutSystems, Midaxo, Cockroach Labs, Redis Labs, Zapier. These companies operate in similar markets and compete for the same customer base.
What do customers think of Incident?
Incident has a Trustpilot score of 3.7 out of 5 (3 stars) based on 1 customer reviews.

Export Data

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How to contact Incident?

What are Incident's key pages?

Export incident.io Data

Download the complete tech stack, analytics, leads, and company data for incident.io in JSON or CSV format. Use it for your sales pipeline, competitive analysis, or research.

Raw JSON Data

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About incident.io

incident.io is an all-in-one incident management platform unifying on-call scheduling, real-time incident response, and integrated status pages – helping teams resolve issues faster and reduce downtime.

Company Overview

incident.io
Website
computers_electronics_and_technology
Industry
#112,476
Global Rank
308.0K
Monthly Visitors
28
Technologies
25+
Employees

incident.io Key Pages

Contact incident.io

Technology Stack

incident.io uses 28 technologies across their website including Vimeo, YouTube Embed, Okta, HSTS, and more.

Video

Vimeo, YouTube Embed

Authentication

Okta

Security

HSTS

Cloud & Hosting

Amazon Web Services, Vercel

Privacy & Consent

Iubenda

Marketing Automation

HubSpot

Traffic & Audience

308.0K
Monthly Visits
40%
Bounce Rate
5.7
Pages/Visit
3:46
Avg. Duration

incident.io receives approximately 308.0K monthly visitors and ranks #112,476 globally. The website has a bounce rate of 40% with visitors viewing an average of 5.7 pages per visit. Users spend an average of 3:46 on the site.

The majority of incident.io's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is incident.io?
incident.io is an all-in-one incident management platform unifying on-call scheduling, real-time incident response, and integrated status pages – helping teams resolve issues faster and reduce downtime.
How much does incident.io cost?
You can view incident.io's pricing and plans on their pricing page. Visit their website for the most up-to-date pricing information.
What technologies does incident.io use?
incident.io uses 28 technologies including Vimeo, YouTube Embed, Okta, and 22 more. View the full tech stack analysis above.
What are incident.io's social media accounts?
incident.io is active on twitter, youtube, facebook, linkedin. You can find links to all their social media profiles in the social section above.
Is incident.io hiring?
Check incident.io's careers page for current job openings and opportunities. The company has 25+ known employees.
How popular is incident.io?
incident.io receives approximately 308.0K monthly visitors and ranks #112,476 globally. Traffic is declining by 2.1% month-over-month.

Related Searches

incident.io pricingincident.io reviewsincident.io alternativesincident.io loginincident.io careerswhat is incident.ioincident.io tech stackincident.io contactincident.io vs competitorsincident.io featureshow to use incident.ioincident.io integrations

This page provides publicly available information about incident.io. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit incident.io directly at https://incident.io.