kiwiz.ca
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Kiwiz: The Anti-Lemon Strategy
How a 10-person team built Canada's most trusted car inspection service
Buying a used car is a trust exercise with a stranger on Facebook Marketplace. Kiwiz (now CarInspect) built the antidote: a certified mechanic in your pocket, ready to inspect any car within 24 hours. This isn't just a service; it's insurance against a $20,000 mistake.
"They aren't selling inspections. They're selling the one thing every used car buyer wants: the confidence to walk away."
The Lean, Mean Team
With just 10 employees, CarInspect generates an impressive $1M in revenue. That's $100k per employee—a testament to their hyper-efficient model. They don't need a massive call center because the product sells itself: trust. By focusing purely on the inspection and leaving the car sales to others, they maintain a razor-sharp focus on quality control and operational excellence.
The Rebrand Pivot
The transition from 'Kiwiz' to 'CarInspect' signals a critical strategic shift. They moved from a playful, app-centric vibe to a serious, authority-driven brand. This rebrand targets a more mature audience—buyers of vehicles in the $10k-$30k range who aren't looking for a gadget, but a guarantee. The new name is SEO gold: it tells you exactly what you get.
The Canadian used car market is fragmented and full of information asymmetry. CarInspect attacks this by standardizing the unknown. Their 90-day warranty isn't just marketing fluff; it's a data-backed promise that shifts the risk from the buyer back to the service. They are effectively monetizing peace of mind.
- **Mobile-First Mechanics:** They come to the car, eliminating logistics friction for the buyer.
- **Speed as a Feature:** 24-hour turnaround beats traditional mechanics by days, crucial in fast-moving private sales.
- **Social Proof Engine:** A 3.2/5 rating on Trustpilot with 74 reviews shows they are iterating on customer feedback in real-time.
The Verdict: A Solid Buy
CarInspect proves that boring infrastructure businesses often make the best investments. They solve a high-stakes pain point with a low-tech, high-touch approach, turning a one-time transaction into a trusted brand asset.
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Mobile Certified Mechanics for Car Inspections | CarInspect (formerly Kiwiz)
The most trusted pre-purchase car inspection in Canada | Within 24h | Free 90-day warranty | Don't buy a lemon by booking your inspection now
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CarInspect (Canada)
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Reviews (20)
Sebastien Inspection
Sebastien, my inspector, was timely and communicative through my whole experience. The report came fast after the inspection, he also called and answered some questions I had. Great experience and he was a great inspector!
Thank you so much for your kind review. We are happy to hear that Sebastien was punctual and communicative throughout the entire process. We are also glad the report was delivered quickly and that he took the time to answer your questions. We truly appreciate your trust in CarInspect, and we hope to assist you again in the future!
Excellent Service, Impeccable communication and Detailed report
Communication with CarInspect was impecable. I asked for their Services from Vaudreuil-Dorion, with the seller of the car being in Longueuil. They communicated very well with the seller and planned everything in advance. The inspection was very detail oriented, and every issue of the car identified. The report included very insightful remarks. I bought the vehicle after having the confidence in the state of the car. I would recommend CarInspect to anyone buying a car, especially from a private seller.
Thank you very much for your review. We are glad to hear that our communication was clear and that we were able to coordinate smoothly with the seller. We also appreciate your feedback on the level of detail in the inspection and the insights in the report. We are happy the report helped you feel confident in your purchase. Thank you for recommending CarInspect, and we are here anytime you need us.
Great and quick service
Great and quick service. Very caring customer service.
Thank you for your review. We are very happy to hear you had a great experience and that our service was quick. We truly appreciate your kind words about our customer service, and we are always here if you need us again in the future.
Great service
Great service, takes the hassle and worry out of the inspection process! My inspector Aaron called me post inspection and gave me all the the details of what he found. He was patient and courteous answering all of my questions. I highly recommend these guys when you are purchasing your next vehicle. Definitely value for money! Thanks guys!!
Thank you so much for your amazing review. We are glad to hear that our service took the hassle and worry out of the inspection process. We are also happy that Aaron took the time to call you after the inspection, explain everything in detail, and answer all of your questions with patience and professionalism. Thank you again for your trust and recommendation. We truly appreciate it, and we are always here whenever you need us again!
Exceptional Service – Highly Recommended!
My inspector, Ahmed, was incredibly friendly and helpful. He went above and beyond, even calling me to point out important details and keeping me informed throughout the process. Since I’m from abroad, he made sure to ask if there were specific areas I wanted him to inspect more closely. A truly dedicated and professional inspector whom I can highly recommend to any potential customer. Cambridge Area
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About kiwiz.ca
The most trusted pre-purchase car inspection in Canada | Within 24h | Free 90-day warranty | Don't buy a lemon by booking your inspection now
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kiwiz.ca uses 20 technologies across their website including Font Awesome, Google Fonts, PHP, WordPress, and more.
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Hotjar, Google Tag Manager, Google Analytics
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kiwiz.ca receives approximately 0 monthly visitors. The website has a bounce rate of 0% with visitors viewing an average of 0.0 pages per visit. Users spend an average of 0:00 on the site.
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