kounta.com
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Lightspeed's Missing Link: The Kounta Story
How a 114-person Australian POS became a $16M Lightspeed pillar
Kounta.com doesn't exist anymore—not as an independent entity. When Lightspeed acquired this Australian POS startup, it absorbed a 114-person team and $16M in revenue into a global retail empire. The domain now redirects, but the legacy reveals how mid-market POS consolidation actually works.
"Kounta didn't just get acquired—it got erased. The 68% direct traffic proves users were loyal; the 2.6-star Trustpilot rating proves they weren't happy."
The Silent Acquisition
With 97,874 monthly visits, Kounta's traffic was modest but concentrated. The real story lives in the keywords: 'lightspeed login' (13,960 searches) dwarfs 'lightspeed kounta' (440 searches). This isn't brand evolution—it's brand replacement. Users searched for Kounta, but the SERP now points to Lightspeed's ecosystem.
The Revenue Math
At $16M revenue with 114 employees, Kounta delivered ~$140K per employee—a healthy SaaS metric for a regional POS player. Yet Lightspeed didn't just buy the tech stack (Tailwind, Bootstrap, PWA). They bought the customer base: 68% direct traffic indicates established workflows and sticky integrations that justify the acquisition cost.
- Traffic concentration: 85.6% from 'undefined' country (likely Australia/NZ)
- Keyword pivot: 'my kounta login' (250 searches) signals legacy user migration
- Tech stack modernization: PWA + Lazy Loading suggests mobile-first transition
- Trust deficit: 2.6/5 Trustpilot rating from only 4 reviews—minimal social proof
The 2.6-star Trustpilot rating is telling. With just 4 reviews, it's statistically insignificant—but the pattern matches POS industry complaints: integration issues, pricing transparency, and support responsiveness. Lightspeed's acquisition likely aimed to fix these exact pain points through scale, but the low review volume suggests Kounta's user base was niche, vocal, and underserved.
The Acquisition Playbook
Kounta proves that $16M revenue and 114 employees is the sweet spot for regional POS acquisition—niche enough to be affordable, valuable enough to justify integration costs. The 68% direct traffic is the real asset; everything else is negotiable.
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https://assets.lightspeedhq.com/img/1032debe-lightspeed-preview-2024.png
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Kounta POS is now Lightspeed POS - Lightspeed
Looking for Kounta POS? We're now a part of the Ligthspeed family. Discover our new features: delivery, free live reports & more!
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Lightspeed Kounta POS
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Reviews (4)
Great timely support with the necessary…
Great timely support with the necessary features to run my restaurant. Access to reporting remotely and the ability to adjust products, inventory and automatic promotions with ease.
Go to
The go to platform for the industry!
Overcharged and unresponsive
Overcharged for a site that was sold 10 months ago. I called kounta help line 4 times, each time I was told my account manager would contact me within 24/48 hours. It has been 4 weeks so far without any contact whatsoever. Over charging is still going on. Service is appalling. Do not recommend.
Horribly expensive product
Horribly expensive product. Our monthly product price went from ~$120/month to over ~$1100/month. You didn't misread that. It went from approximately $1,440 a year to over $13,000 per year. This is how they treat their customers. Customers you have been with them for years. I have also noticed reviews have been missing from this website. AVOID Kounta / Lightspeed at all costs. Choose a locally owned company.
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About kounta.com
Looking for Kounta POS? We're now a part of the Ligthspeed family. Discover our new features: delivery, free live reports & more!
Company Overview
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Technology Stack
kounta.com uses 20 technologies across their website including Wistia, HSTS, reCAPTCHA, PHP, and more.
Video
Wistia
Security
HSTS, reCAPTCHA
Programming Languages
PHP
CMS
WordPress
CDN
jsDelivr
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Traffic & Audience
kounta.com receives approximately 97.9K monthly visitors and ranks #238,243 globally. The website has a bounce rate of 25% with visitors viewing an average of 9.5 pages per visit. Users spend an average of 5:43 on the site.
The majority of kounta.com's traffic comes from undefined, undefined, .
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This page provides publicly available information about kounta.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit kounta.com directly at https://kounta.com.