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MessageMedia: The Quiet Australian Giant
330 employees. $60M revenue. Zero public traffic data. What's really happening?
In the noisy world of B2B SaaS, MessageMedia operates like a stealth bomber—massive scale, minimal digital footprint. This Australian messaging platform claims to be the nation's leader, but the data tells a more complex story.
"MessageMedia isn't chasing vanity metrics—they're building an enterprise moat while competitors fight for SEO rankings."
The Enterprise Paradox
With 330 employees and nearly $60M in revenue, MessageMedia operates at enterprise scale, yet shows zero organic search traffic. This isn't a failure—it's a strategy. They're likely selling through direct sales channels, partnerships, and enterprise contracts rather than inbound marketing. The absence of traffic data suggests a business model built on relationships, not clicks.
The Trustpilot Disconnect
A 2.2/5 rating from just 9 reviews is a red flag, but context matters. For an enterprise-focused platform, consumer review sites are often irrelevant. Their real reputation lives in Gartner reports, case studies, and boardroom discussions. The low rating might reflect individual user frustrations rather than enterprise client satisfaction—a common disconnect in B2B platforms.
MessageMedia's tech stack reveals a pragmatic approach: Tailwind CSS, Bootstrap, Google Analytics, and Facebook Pixel. No bleeding-edge frameworks, just reliable tools that work. This isn't a startup chasing shiny objects—it's a mature platform focused on delivery, not innovation theater.
- Enterprise-first model: 330 employees suggests heavy sales/engineering investment
- Revenue concentration: $60M from Australia alone indicates deep market penetration
- Minimal digital footprint: Zero traffic data implies outbound sales dominance
- Low consumer visibility: 9 Trustpilot reviews vs. enterprise scale shows B2B focus
The Silent Giant Strategy
MessageMedia proves that in enterprise B2B, revenue and relationships matter more than traffic and Twitter followers. Their playbook is old-school: build deep, boring, profitable relationships while competitors chase growth hacks.
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Open Graph Image

https://messagemedia.com/wp-content/uploads/2024/02/Home-hero.webp
Meta Tags
Sinch MessageMedia SMS Messaging: Trusted Platform in Australia Australia
Engage your customers with Australia’s leading business messaging platform. Boost engagement and sales with easy, secure texting—try for free today. Australia
Sinch MessageMedia SMS Messaging: Trusted Platform in Australia
Engage your customers with Australia’s leading business messaging platform. Boost engagement and sales with easy, secure texting—try for free today.
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Reviews (9)
The messaging systems are simple to use…
The messaging systems are simple to use and have loads of functions.
Not happy Jan
We currently have one team member on this platform and want to add another one. We can't just add one, we need to pay for 5. Then, I can't access this immediately, I need to wait 2 weeks until the start of August - they don't pro-rata invoices. Also, my request had to go to an accounts team for approval which took a day - not immediate like every other platform. we use. Poor for a tech company and has wasted a huge amount of my time.
Random Configuration changes, poor support
We've had multiple cases where the system will randomly forget that its set to only send from a single address, instead sending each message out from a different number or alpha tag causing chaos. This has happened at least twice, each time causing major issues with our business (Health Care, these communications are critical) and taking hours to resolve by MessageMedia support. Unfortunately I cannot recommend them if you need reliability or consistency. Otherwise, bar a few oddities, they weren't a bad option.
DO NOT WASTE YOUR MONEY!
We were migrated from TextMarks (which transitioned to transportation communications only) to Message Media over two years ago. We initially received responsive customer support. However, in 2025, paying $550 a month with constant issues and canceled campaigns for a nonprofit 501(c)(3) organization, which was licensed and permitted to run a charitable bingo game, was unacceptable on every level last year. DO NOT WASTE YOUR MONEY! We could text the word 'bingo' or any amount of our Progressives or jackpots — but we couldn't text that either. I switched to EZ Texting, and they got us approved with all carriers with NO RESTRICTIONS, and we're paying less.
Had a really positive start but now…
Had a really positive start but now they are refusing to let me use the API whilst simultaneously making it difficult to cancel. Very baffling and frustrating customer service processes. Will update the review if anything changes, but right now I'd suggest going with another provider. It's a shame because I picked them as they were Australian, but I think I'll be better off with a more efficient foreign company.
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About messagemedia.com.au
Engage your customers with Australia’s leading business messaging platform. Boost engagement and sales with easy, secure texting—try for free today. Australia
Company Overview
messagemedia.com.au Social Media
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Technology Stack
messagemedia.com.au uses 19 technologies across their website including Vimeo, Font Awesome, PHP, and more.
Video
Vimeo
Fonts
Font Awesome
Programming Languages
PHP
CMS
WordPress
Cloud & Hosting
Amazon Web Services, AWS CloudFront
Email Marketing
Mailgun
Traffic & Audience
messagemedia.com.au receives approximately 0 monthly visitors. The website has a bounce rate of 0% with visitors viewing an average of 0.0 pages per visit. Users spend an average of 0:00 on the site.
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This page provides publicly available information about messagemedia.com.au. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit messagemedia.com.au directly at https://messagemedia.com.au.