momentum.co.za
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Momentum | Medical Aid, Insurance, Invest, Save & Estate Planning
Momentum is a leading FSP in SA offering financial advice, medical aid, insurance, Wills, Trusts and investment solutions, with secure online self-service.
Momentum | Medical Aid, Insurance, Invest, Save & Estate Planning
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Reviews (20)
Momentum is currently calling hospitals…
Momentum is currently calling hospitals to get the help we need for my mother that’s currently incorrectly admitted which had a burst aneurysm causing immediate stroke and brain bleed which is covered by momentum health insurance help us get the help we need to save my mom
I'm writing this review with so much…
I'm writing this review with so much gratitude towards Alica Malakoane one of your customer service agents, oh that lady deserves a bonus. Alica assisted me so gracefully, I’ve been struggling since Monday 06/01 to get authorization and all your agents that assisted me were not able to do anything for me but when I spoke to Alica yesterday 06/04 she made sure I got the help I needed and I got my authorization in the same day. Agents like her needs to be applauded
Can't even help with basic requests
I paid my premium for YEARS. The moment I needed a change of banking details and my contact number, things went down hill. It's now been at least 9 months of asking to just update my number and my banking details, and they just won't help. It's back and forth e-mails all the time. I've never missed a payment, but after my bank changed, they were suddenly so quick to jump to halting my insurance because it's apparently impossible to help a client - even though I requested the bank change. That doesn't make sense? I had several other companies update my number and banking details, not one of them was as poor as Momentum has been. They don't care about their clients at all. I still haven't gotten my number updated, they keep sending things to my old number. FIVE people "helped" and nothing happened. The website throws an error. If you think Momentum is a good prospective insurance provider, but you are working internally, stay away. You will just be wasting your money and time.
Worst scheme in the world
Worst scheme in the world! Stay away from these people! GPs will send you lawyers before they pay for anything. Refund takes 3 months of back and forth. They will tell you your hospital visit is not the type of accidents they cover and won’t pay. Save yourself the trouble!
Very poor and unprofessional service
Very poor and unprofessional service. It's gone three weeks and momentum retirement fund is unable to validate my banking details. I called six times and the agents they encountered a system error which they couldn't elaborate on.
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About momentum.co.za
Momentum is a leading FSP in SA offering financial advice, medical aid, insurance, Wills, Trusts and investment solutions, with secure online self-service.
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Technology Stack
momentum.co.za uses 28 technologies across their website including jQuery, Swiper, Tailwind CSS, Bootstrap, DaisyUI, and more.
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jQuery, Swiper, Owl Carousel
CSS Frameworks
Tailwind CSS, Bootstrap
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DaisyUI
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Twitter Cards
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Priority Hints, Lazy Loading
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Google Analytics, Google Tag Manager, Hotjar, Clarity +1 more
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