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qless.com
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qless.com

20 technologies
VerifiedVisit686.7K/mo$13M9220 Tech25 Leads
Deep Dive

QLess: The Government Queue Killer

A $12.9M revenue machine revolutionizing bureaucracy with virtual lines

While Silicon Valley chases AI hype, QLess quietly dominates the unsexy world of government queue management. They've turned the DMV line into a digital experience, generating $12.9M annually by eliminating physical waiting rooms.

92
Employees
$12.9M
Annual Revenue
$19M
Total Funding
686K
Monthly Visits

"QLess doesn't just manage queues—they monetize patience in the most bureaucratic corners of society."

The Government Playbook

QLess has carved a defensible moat in law and government sectors. With 91.2% of traffic from undefined markets (likely US government institutions), they've become the invisible infrastructure behind DMVs, courthouses, and municipal offices. Their secret? Solving a pain point so fundamental that government contracts stick like glue.

The Traffic Paradox

Here's the anomaly: 49% direct traffic and only 6% organic. This isn't a startup fighting for search visibility—it's a B2B platform with deep enterprise integration. When users type 'qless.com' directly, they're not browsing; they're accessing a service their government or institution already pays for. The 686K monthly visits represent thousands of daily transactions across hundreds of client institutions.

The keyword data reveals their dominance in specific verticals. 'DMV Roosevelt Blvd Jacksonville FL' (470 monthly searches) isn't a generic term—it's hyper-local government service. QLess doesn't win on broad keywords; they win when citizens search for specific government offices that have already adopted their platform. This is infrastructure-level stickiness.

  • B2G (Business-to-Government) moat: Hard to displace once integrated into municipal systems
  • Hybrid model: Physical + virtual queue management for post-pandemic flexibility
  • Low customer acquisition cost: 49% direct traffic indicates high retention and institutional lock-in
  • Niche dominance: Law & government focus creates vertical-specific expertise
Chasing mass-market consumer apps
Deep government integration
Heavy reliance on SEO and paid acquisition
Institutional lock-in with high switching costs
Complex enterprise sales cycles
Vertical-specific expertise
Low-margin SaaS pricing
Predictable recurring revenue from public sector

The Trustpilot Reality Check

2.8/5 stars from 5 reviews tells a brutal truth: government software is notoriously difficult to please. But this isn't a consumer product—it's infrastructure. Low ratings reflect the complexity of public sector implementation, not product failure. When your customers are government agencies with rigid processes and legacy systems, perfection is impossible.

QLess is infrastructure, not innovation

They've built a boring, profitable, defensible business by solving a universal human frustration—waiting in line—then monetizing it through the most bureaucratic channels possible. That's not sexy, but it's exactly why it works.

What tech stack does Qless use?

40 detected
Security1
Marketing Automation1
Performance1
Web Standards1
UI Libraries1
JavaScript Libraries2
Tracking & Analytics20
G
Google Tag Manager
L
LinkedIn Insight Tag
L
LinkedIn Insight Tag
M
Microsoft Clarity
R
Reddit Pixel
H
HubSpot
J
jsDelivr
G
Google Tag Manager
A
Amazon CloudFront
H
HubSpot
L
LinkedIn Insight Tag
R
Reddit
M
Microsoft Clarity
G
Google DoubleClick
T
Tracking Pixel
A
Analytics Service
G
Google Analytics
G
Google APIs
L
LinkedIn
B
Bing

How much traffic does Qless get?

Traffic & Engagement

686.7K
Monthly Visits
2.3
Pages/Visit
3:01
Avg. Duration
54%
Bounce Rate
Monthly Traffic Trend-14%
802.9K
Oct 2025
Oct
696.9K
Nov 2025
Nov
686.7K
Dec 2025
Dec

Traffic Sources

Search
6%
Direct
49%
Social
0%
Referrals
44%
Email
0%
Paid
1%

Where is Qless's audience located?

🌍91.2%
🌍7.5%
🌍0.5%
🌍0.3%
🌍0.3%

What keywords does Qless rank for?

5 keywords
1qless1.7K vol$6.45
2dmv roosevelt blvd jacksonville fl470 vol
3qless appointments290 vol
4qless login200 vol
5smc callback queue200 vol

How is Qless's SEO?

Open Graph Image

OG Image preview
og:image

https://cdn.prod.website-files.com/65e5754f997d6605ae9ebd7d/674366b48214d84174149911_QLESS_OGImage%20(1).png

Meta Tags

title33 chars

Queue Management Systems by QLess

description140 chars

Revolutionize your customer experience with QLess queue management platform, the perfect system for physical and virtual visitor management.

languageEN

H1 Tags

h1The leading queue management system for business to help you deliver your customer engagement mission

Schema Types

Corporation

Who works at Qless?

Loading leads...

What do customers think of Qless?

qless.com

qless.com

2.8
5 reviews
✓ Claimed

Categories

Electronics & Technology#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days
Claimed Date
10/5/2020

Contact Information

Address:
150 South Los Robles, Suite 900
Pasadena, US

Reviews (5)

Filter by rating:
Dick
10/21/2020
🇺🇸 United States1 reviewsFileUploadInvitationVerified
QLess is a fine company

QLess is a fine company. we worked with them several years ago, and they've expanded quite a bit since that time...Give them a try, you'll not be disappointed.

Felix
10/14/2020
🇺🇸 United States1 reviewsFileUploadInvitationVerified
Pandemic and Adaptation

The college decided to upgrade our QLESS system and to add additional departments in order to provide service virtually. QLESS representatives and the technical team were able to help us customize our departments and provide the necessary virtual services to our students. The QLESS team did a great job.

Sierra
10/14/2020
🇺🇸 United States1 reviewsFileUploadInvitationVerified
Seems like a good tool.

Seems like a good tool.

HectorF
2/19/2025
🇨🇦 Canada2 reviewsOrganicUnverified
Experience date: 2/19/2025
The system fulfills its purpose but their service and support is poor

The system fulfills its purpose but it's getting outdated. They are working in a newer (and more expensive) version that appears to have more features and be more intuitive. The version we used at my organization was helpful for front line services but the reporting was limited. I would say their biggest weakness that made us switch to a different provider was their poor customer support. Their support agents were unresponsive, rude and inefficient. Usually we would get scolded by the support agent for not using their internal terminology, get incomplete solutions or excuses.

tv account
7/28/2025
🇺🇸 United States1 reviewsOrganicUnverified
Experience date: 7/28/2025
Look elsewhere

Painfully unclear to customers. Everyone seems confused as to when the appointments start. It does not send emails with appointment reminders. For some reason, only texts are sent to phone for virtual appointments. There is no way for them to get a link to join the appointment at the time. There is a "check-in" which is not explained in the confirmation emails. Zero instructions on how to use the system for new users. Terrible experience. for example, it will read "Notify us when you are ready by clicking the button" and button would be disabled. Poorly designed system. Do your customers a favor and just schedule calendly or something that's simpler to use.

Frequently Asked Questions about Qless

What is Qless's Revenue?
Qless generates approximately $13M in annual revenue. With 92 employees, that's $140,000 per employee. The company has raised $19M in total funding.
What does Qless do?
Revolutionize your customer experience with QLess queue management platform, the perfect system for physical and virtual visitor management.
How fast is Qless growing?
Qless employee count has changed by -4% year over year.
What technologies does Qless use?
Qless uses 20 technologies across their website including Security, CMS, CDN. Key technologies include HSTS, Webflow, jsDelivr.
Who are Qless's competitors?
Qless's main competitors include Doodle AG, Calendly, Acuity Scheduling, YouCanBook.Me, SimplyBook.me. These companies operate in similar markets and compete for the same customer base.
What do customers think of Qless?
Qless has a Trustpilot score of 2.8 out of 5 (3 stars) based on 5 customer reviews.

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How to contact Qless?

What are Qless's key pages?

Export qless.com Data

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Raw JSON Data

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About qless.com

Revolutionize your customer experience with QLess queue management platform, the perfect system for physical and virtual visitor management.

Company Overview

qless.com
Website
law_and_government
Industry
#85,960
Global Rank
686.7K
Monthly Visitors
20
Technologies
25+
Employees

qless.com Key Pages

Contact qless.com

Technology Stack

qless.com uses 20 technologies across their website including HSTS, Webflow, jsDelivr, and more.

Security

HSTS

CMS

Webflow

CDN

jsDelivr

Cloud & Hosting

Amazon Web Services, AWS CloudFront, Cloudflare

Marketing Automation

HubSpot

Advertising

DoubleClick Floodlight, LinkedIn Insight Tag, Google Ads

Traffic & Audience

686.7K
Monthly Visits
54%
Bounce Rate
2.3
Pages/Visit
3:01
Avg. Duration

qless.com receives approximately 686.7K monthly visitors and ranks #85,960 globally. The website has a bounce rate of 54% with visitors viewing an average of 2.3 pages per visit. Users spend an average of 3:01 on the site.

The majority of qless.com's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is qless.com?
Revolutionize your customer experience with QLess queue management platform, the perfect system for physical and virtual visitor management.
What technologies does qless.com use?
qless.com uses 20 technologies including HSTS, Webflow, and 14 more. View the full tech stack analysis above.
How do I contact qless.com?
You can contact qless.com through their contact page.
What are qless.com's social media accounts?
qless.com is active on twitter, youtube, facebook, linkedin. You can find links to all their social media profiles in the social section above.
How popular is qless.com?
qless.com receives approximately 686.7K monthly visitors and ranks #85,960 globally.

Related Searches

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This page provides publicly available information about qless.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit qless.com directly at https://qless.com.