scribd.com
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The Dark Horse of Digital Publishing
How Scribd quietly dominates content with 283M monthly visits
While everyone obsesses over Netflix and Spotify, there's a content behemoth operating in plain sight. Scribd isn't just a library—it's a digital content empire that commands 283 million monthly visits with a fraction of the cultural spotlight.
"Scribd doesn't compete with Netflix—it wins the search war for 'scribd downloader' 600K times monthly."
The SEO Juggernaut
With 106 million backlinks and 82% organic traffic, Scribd has engineered a search moat that most content platforms would kill for. The top keyword isn't even their brand—it's 'scribd downloader' with 601K monthly searches, revealing a massive user base actively seeking ways to extract value from the platform. This isn't accidental; it's a calculated SEO strategy that turns every document into a potential entry point.
The Trustpilot Paradox
Here's the brutal reality: 1.2/5 stars on Trustpilot from 4,094 reviews. Yet the traffic keeps growing. This reveals a fundamental truth about platform businesses—utility often trumps sentiment. Users may complain about billing, cancellation friction, or content quality, but they keep coming back because Scribd solves a genuine pain point: accessing documents, books, and audiobooks in one place. The friction is the feature.
The company's tech stack tells a modern story: Tailwind CSS, Radix UI, shadcn/ui, Vite—this is a team that moves fast and builds with contemporary tools. With $121M in revenue and $105M in funding, they're not a startup anymore, but they're still operating with the agility of a much smaller company. The 466 employees are likely a lean team for a platform this scale, suggesting heavy investment in automation and infrastructure.
- Traffic concentration is global but opaque—'undefined' countries dominate the top 5, suggesting either data issues or truly international distribution
- The 'scrib' typo variant gets 31K searches monthly—proof that brand recognition has penetrated the subconscious
- Direct traffic at 16% is healthy for a content platform, showing strong brand recall despite the low Trustpilot rating
The Unsexy Empire
Scribd proves that in content, distribution beats branding every time
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Reviews (20)
The new app is expensive,but has a deep…
The new app is expensive,but has a deep selection that is at least as good as Audible. Most of the people whinning here would never be satisfied anyway.I wonder who actually has time to read more than 2-3 books a month. Another great benefit of the expanded selection is that you can sometimes sample an entire hour of an audiobook before unlocking. Some have said switching from a Legacy subscription means you'll lose you prior library entirely.That doesnt seem to be the case,because most of my prior listens or reads now say unlocked. This isn't Audible and even with Audible your are effectively paying for a perpetual rental. It does cost more,but my 200 paid books can even be listened to after unsubscribing. Do yourself a favor and try this for a month and once they again establish a yearly subscription I'm all again for as long as possible. Thanks for a great app that has taught me so many great things and many books I liked so much I re-read them 10 years later. Your the best and Audible is now mostly good for taking advantage of it's introductory offers only.
I cant access the website
I cant access the website
I joined through free 30 days trial…
I joined through free 30 days trial period, but it's a lie, in first month, you can only download two files. So it is a two stars. You can download nonofficial files, uploaded by other people, but greedy Scribd wants to have lot of money in your and everybodys expense. I can understand if they payed most of it to authors, but it seems that it is not like that. They seem quite pirates. And there is no 30 day trial period, what shows also cheating mentality.
Hi there, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We understand how frustrating it can feel when the service doesn’t align with what you anticipated, particularly regarding trial access and download limits. To clarify, the free trial provides limited access so users can explore the platform before committing to a paid subscription. Full access, including higher download limits and premium content, becomes available once the trial converts to a paid plan. We strive to be transparent about these limitations during sign-up, and we regret if this was not clear in your case. Scribd works directly with publishers and authors to license content, and supporting creators is an important part of how the platform operates. We appreciate you taking the time to leave this review. If you’d like us to look into your account or address your concerns further, please reach out to our support team so we can assist you directly. Thank you for your feedback—it helps us improve.
You'll never get a refund or stop charges
Hopefully, you will read this review before doing anything with this company. For sure, don't try the free trial. It is next to impossible to cancel this subscription, let alone get a refund. I spent 45 minutes trying to get a refund and finally got an email back saying it was taken care of and no other charges would be made. I never got the refund, and the following month I was charged again!!
Hello there, Mark, We're truly sorry for any trouble here and we understand your concerns about being billed, so we want to make this right for you. Can you please open a new ticket with our support team using this link: http://bit.ly/social-support-help? Please be sure to include a screenshot showing the full transaction details. If you could also update your review here to include your 7-digit ticket number, this will ensure your case gets handled as soon as possible. Thanks! -MW
Not honest
They kept the subscription going when I already cancelled it the first time
Hi there, We’re sorry to hear about your experience and understand how frustrating it can be to see charges continue after a cancellation. This is certainly not the experience we want for our customers. We’d like to look into this further and review your account details to understand what happened and help resolve the issue. Please reach out to our support team directly with the email address linked to your account, and we’ll be happy to assist you. Thank you for bringing this to our attention. Regards, VC
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About scribd.com
Company Overview
Technology Stack
scribd.com uses 19 technologies across their website including Font Awesome, Okta, HSTS, and more.
Fonts
Font Awesome
Authentication
Okta
Security
HSTS
Error Tracking
Sentry
CDN
jsDelivr
Cloud & Hosting
AWS CloudFront
Traffic & Audience
scribd.com receives approximately 283.2M monthly visitors and ranks #137 globally. The website has a bounce rate of 63% with visitors viewing an average of 3.0 pages per visit. Users spend an average of 2:36 on the site.
The majority of scribd.com's traffic comes from undefined, undefined, .
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This page provides publicly available information about scribd.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit scribd.com directly at https://scribd.com.