sita.aero
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Open Graph Image
https://www.sita.aero/globalassets/images/sita-logo-forest-green.png
Meta Tags
SITA | Easy and safe travel every step of the way
SITA is the IT provider for the air transport industry, delivering solutions for airlines, airports, aircraft and governments. Our technology powers more seamless, safe and sustainable air travel.
Easy and safe travel every step of the way
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SITA
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Reviews (20)
Andrew was at customer service counter…
Andrew was at customer service counter at YVR. today He was great and helpful
Purchased the messenger app pack
Updated. They refunded my money after I posted this review. Will change to 2 star. Not good. Purchased the messenger app pack. It did not work. They did not refund me because apparently I used 1.7mb of data hahahaha. None of my apps worked. There are a lot of reviews stating the same as me. Emirates need to provide a different service because these guys suck!!!!
These guys are criminals
These guys are criminals! The internet they supply doesn't work! It's not useable! Yet won't refund due to you using the data. Yes the data was downloaded but it was unusable! Absolut sc*m. The owner should be locked up.
SITA Wi-Fi Scam
Purchased 3 hour Wi-Fi plan. They don’t tell you it’s only 100mb total. False advertisement. Once you reach 100mb regardless of your plan. The service is cut off. See below customer services email “I did not purchase a 100mb plan. I purchased a 3 hour Standard Wi-Fi plan is in my receipt. Sent from my iPhone On Dec 19, 2025, at 05: 55, SFA Cabin Service Desk wrote: Service Desk (18-Dec-2025 21:54:49 GMT) Dear Kenneth, Thank you for reaching out. We are truly sorry to hear about your experience with our internet services and fully understand how frustrating it can be when connectivity issues arise. Please be advised that you purchased a limited data pack with 100MB of data for full flight. This amount of data can be used quite quickly, which likely led to the session expiring once the limit was reached. Purchase: 143048509 Purchase start time: 18.12.2025 17:40 UTC Purchase end time: 18.12.2025 18:00 UTC Plan: Standard Wi-Fi Plan Access fee: USD 15.98 Method: APPLEPAY Usage: 100 MB
I have just had one of the worst wifi…
I have just had one of the worst wifi experiences of my life on an Emirates flight with SITA as the provider. I paid about 20 USD for the “stay connected throughout the trip” plan and could not even load a single email properly. The connection froze, crashed, and endlessly tried to reload, yet somehow SITA’s system still logged almost 300 MB of “usage” and then used that as an excuse to refuse a refund. So in reality I paid 20 USD for a spinning wheel and failed page loads. Customer service hid behind technical wording and thresholds instead of simply acknowledging that the service was not fit for purpose. For an airline like Emirates, partnering with a provider that delivers this level of performance and then denies refunds feels utterly unacceptable.
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About sita.aero
SITA is the IT provider for the air transport industry, delivering solutions for airlines, airports, aircraft and governments. Our technology powers more seamless, safe and sustainable air travel.
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Technology Stack
sita.aero uses 14 technologies across their website including PHP, Cloudflare, OneTrust, and more.
Programming Languages
PHP
Cloud & Hosting
Cloudflare
Privacy & Consent
OneTrust
Marketing Automation
Marketo
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Customer Support
Zendesk
Traffic & Audience
sita.aero receives approximately 251.9K monthly visitors and ranks #157,411 globally. The website has a bounce rate of 41% with visitors viewing an average of 3.3 pages per visit. Users spend an average of 1:23 on the site.
The majority of sita.aero's traffic comes from undefined, undefined, .
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