smartsupp.com
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SmartSupp: The Conversational AI Powerhouse
How a 25-person Czech team is quietly dominating the SMB chatbot market.
In a market saturated with enterprise giants, SmartSupp has carved out a lucrative niche by focusing on one thing: turning website visitors into paying customers through conversation. They aren't chasing the Fortune 500; they are powering the growth of thousands of small and medium-sized businesses.
"SmartSupp isn't just a chat widget; it's a conversion engine built for the SMB founder who values simplicity over feature bloat."
The Power of Direct Traffic
The most telling metric in SmartSupp's portfolio is the 71% direct traffic share. This isn't a company relying on paid ads to churn and burn users. This is brand loyalty in action. When users type 'smartsupp' directly into their browser, it signals a sticky product that has become essential to their daily operations. They aren't just trying it; they are adopting it.
The Revenue Per Employee Metric
With $2.5M in revenue and only 25 employees, SmartSupp achieves a revenue-per-employee metric of $100,000. While this lags behind hyper-growth SaaS unicorns, it represents a highly efficient, sustainable business model. They are profitable, bootstrapped (or efficiently run without heavy VC dilution), and scaling organically rather than burning cash on aggressive acquisition.
Their technology stack reveals a pragmatic approach. They leverage battle-tested tools like Tailwind CSS and Bootstrap for rapid UI development, and OpenCart integration suggests a deep understanding of the e-commerce backbone of their client base. They aren't reinventing the wheel; they are optimizing the vehicle for speed.
- Dominant 22% organic search capture indicates strong SEO moats in a competitive space.
- High backlink count (10M+) suggests strong domain authority and widespread integration.
- Trustpilot rating of 3.9/5 reflects solid, though not exceptional, user satisfaction.
The Underdog Strategy Wins
SmartSupp proves that you don't need to be the biggest player to be the most effective one for your specific audience.
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Open Graph Image
https://res.cloudinary.com/smartsupp/image/upload/w_1440,q_auto,dpr_auto/v1748603744/upload/smartsupp_og_d0ljr9.png
Meta Tags
Smartsupp | Increase sales with Live chat, Chatbot and AI tools
Power up your business and boost your online sales through conversations. We help turn visitors into loyal customers.
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Reviews (20)
Been using this app for about 6 months…
Been using this app for about 6 months now and I have a great experience with it it’s fast and reliable
Wow! We really like to hear that. Thank you so much.
smartsupp has been the best live chat i…
smartsupp has been the best live chat i ve ever used. Belive me when i say i ve used alot of live chats.
Thank you for your nice feedback. It really means a lot to us.
I love the system
I love the system
Thank you!
Am happy using smartsupp
Am happy using smartsupp This is the best I have seen
Nice! We really appreciate it. Thank you so much.
The extension is very easy to use
The extension is very easy to use. The installation is easy and it works just great.
Thank you so much for this nice review.
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About smartsupp.com
Power up your business and boost your online sales through conversations. We help turn visitors into loyal customers.
Company Overview
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Technology Stack
smartsupp.com uses 20 technologies across their website including Cloudinary, Google Fonts, Squarespace, and more.
Media
Cloudinary
Fonts
Google Fonts
CMS
Squarespace
CDN
jsDelivr
Privacy & Consent
Cookiebot
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Microsoft Ads
Traffic & Audience
smartsupp.com receives approximately 500.5K monthly visitors and ranks #90,665 globally. The website has a bounce rate of 32% with visitors viewing an average of 4.6 pages per visit. Users spend an average of 4:27 on the site.
The majority of smartsupp.com's traffic comes from undefined, undefined, .
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This page provides publicly available information about smartsupp.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit smartsupp.com directly at https://smartsupp.com.