sykes.com
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https://foundever.com/wp-content/uploads/2026/04/Foundever-homepage-hero-2026.webp
Meta Tags
Digital services that turn your CX into a growth engine - Foundever
We combine digital operations, AI & agentic services and CX delivery into a model that delivers gains in satisfaction, retention and revenue.
Foundever - Omnichannel contact center solutions for better CX
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Sykes Enterprises
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Activity & Engagement
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Reviews (16)
Good management
Good management, however the salary was low and a lot of work
The customer services
The customer services, of several of the Holiday booking companies I've used for years, has deteriorated since being taken over by Sykes.
Please do not take any notice of…
Please do not take any notice of reviews on Sykes own site. Negative reviews are completely erased. Little point in looking at only edited reviews. The company really pull the wool over your eyes. Don't be taken in like we were.
Bad company
Bad company. I do not recommend.
Customer service really poor - so little care
This company let us down this holiday Used to work with Best of Suffolk and customer service was always strong. Non-existent here We hired two properties in Aldeburgh for two weeks (via Best of Suffolk initially) In order of annoyance 1) 10am on morning of travel we were informed that our property was above some significant maintenance that was due to be completed before we arrived but due to weather would go on for a few days and that main house and front terrace would be unaffected. It was piledriviing and banging and carried on for the whole two weeks (although credit to the builders who were the most low key I’ve known) The main feature of this house was its back garden and views out to sea - ruined No recompense, no real apology, no truth in the days and inconvenience. 2) no support on trying to support on rebooking or finding alt option for 2nd week on smaller property We had an issue with family needing to be around back at home so we asked if second week on smaller property could be re-let so we could get a refund or be able to rebook at a later date. No support and no effort to resolve - we ended up paying for 2nd week 3) we asked for mid stay cleans as we were in for 14 days (normally fine). One of them was fine and contacted to arrange. Second just didn’t happen. I contacted Sykes - they just didn’t respond In general Sykes responses have not been good at all Chat on app is awful And other communication is poor If your holiday is all normal, booking systems will be fine. Any form of different and you will have an issue.
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About sykes.com
We combine digital operations, AI & agentic services and CX delivery into a model that delivers gains in satisfaction, retention and revenue.
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sykes.com Social Media
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Technology Stack
sykes.com uses 22 technologies across their website including React, jQuery, core-js, Tailwind CSS, Bootstrap, and more.
Frontend Frameworks
React
JavaScript Libraries
jQuery, core-js, Moment.js, AOS +2 more
CSS Frameworks
Tailwind CSS, Bootstrap
UI Libraries
Ant Design, DaisyUI
Web Standards
Twitter Cards
Performance
Priority Hints, Lazy Loading
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