token.im
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imToken: The Million-User Wallet Hiding in Plain Sight
A $12M revenue wallet with a 1.9 Trustpilot score tells a story of resilience.
In a market dominated by MetaMask and Phantom, imToken quietly commands a loyal user base and $12.3M in revenue. But with a Trustpilot score of 1.9, it’s a masterclass in product-market fit versus public perception.
"imToken isn't chasing hype; it's serving a utilitarian function that keeps users coming back, even if they don't love the experience."
The Silent Majority of Crypto
With 96,000 monthly visits and a workforce of just 95 people, imToken operates with a high degree of efficiency. The traffic distribution reveals a core user base that isn't relying on SEO or viral marketing—41% direct traffic suggests strong brand recall and habitual usage. These aren't tourists; they are residents of the crypto ecosystem.
Revenue vs. Reputation
While the product is technically robust—boasting support for TON, Arbitrum, and Bitcoin—it faces a trust crisis. A 1.9-star rating on Trustpilot from 22 reviews indicates a disconnect between the core product utility and the user support experience. Yet, the revenue holds steady at $12.3M, proving that in crypto, functionality often trumps sentiment.
The keyword data reveals a user base that is technically literate but likely frustrated by specific friction points. Terms like 'imtoken授权额度变更后' (imtoken authorization limit changed) and 'imtoken超时' (imtoken timeout) suggest a user base dealing with complex DeFi interactions and technical hurdles. This isn't a wallet for beginners; it's a tool for those deep in the weeds of Asian crypto markets.
- Multi-chain support heavy on Asian markets (TRX, CKB, KSM)
- Direct token swaps and DApp integration reduce friction
- Strong presence in undefined regions (likely China/Asia-Pacific)
The Unsexy Giant
imToken proves you don't need hype to build a $12M business—just utility, persistence, and a user base that cares more about uptime than UI polish.
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imToken | Ethereum & Bitcoin Wallet
imToken is a reliable and intuitive digital wallet trusted by millions. It supports BTC, ETH, DOGE, BNB, TRX, DOT, POL, LTC, BCH, ATOM, OP, FIL, TON, ARB, A, KSM, XTZ, CKB and many other tokens. It also allows you to swap token and use DApp right from the wallet
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Reviews (18)
Good so far.
Good so far.
Do not fall for their manipulation
Cannot and should not be relied upon for investment. Lies and manipulation was all the did on us.Was stranded by them for a while as I could not access capital. Had to aske against con co.m 4 rest itution Should be in everyone black books.
We understand how frustrating losing access to funds can be. Please note that imToken is a decentralized self-custodial wallet, not an investment platform — we don’t manage, lock, or promise returns on users’ capital. The situation you described involves third-party services, not imToken. To protect your assets, always use the official app or website, keep your private keys safe, and verify any platform before sending funds.
Disgusting thieves
Disgusting thieves. DONT SEND THEM A PENNY. As soon as they realize that you’re on a to them , customer support shuts down and ignore you. I’m one of the lucky ones who ONLY lost $1000. All under the pretense of working for Singapore police.
They couldn’t solve it at all
They couldn’t solve it at all. The company on my profile fixed everything fast.
⚠️ Warning: imToken is a decentralized self-custodial wallet and does not cooperate with any third-party "recovery" companies. Posts claiming that another company can quickly recover funds are often part of secondary scams.
Sent Tokens easily but can't SWAP or…
Sent Tokens easily but can't SWAP or send to other wallets. Bottom line: they readily accept money and/or tokens but won't allow them out. SCAM!!!!
We’re sorry for your experience. Please note that imToken is a self-custodial wallet — only you control your assets. If transfers or swaps fail, it’s usually due to gas fees, network issues, or unsupported tokens. For assistance, kindly reach us at [email protected]
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About token.im
imToken is a reliable and intuitive digital wallet trusted by millions. It supports BTC, ETH, DOGE, BNB, TRX, DOT, POL, LTC, BCH, ATOM, OP, FIL, TON, ARB, A, KSM, XTZ, CKB and many other tokens. It also allows you to swap token and use DApp right from the wallet
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token.im uses 12 technologies across their website including HSTS, Cloudflare, HelpScout, and more.
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HSTS
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Cloudflare
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HelpScout
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Google Tag Manager, Google Analytics
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DaisyUI, Ant Design
Traffic & Audience
token.im receives approximately 96.4K monthly visitors and ranks #390,242 globally. The website has a bounce rate of 38% with visitors viewing an average of 2.3 pages per visit. Users spend an average of 0:58 on the site.
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