9:41
usabilla.com
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usabilla.com

15 technologies
VerifiedGrowingVisit203.2K/mo$1M1115 Tech
Deep Dive

Usabilla: The Quiet Giant in CX Feedback

A tiny team driving massive customer insights for SurveyMonkey's enterprise arm

Usabilla isn't chasing headlines; it's quietly powering the feedback loops for global brands. Acquired by SurveyMonkey, this 11-person Dutch outfit punches way above its weight class, proving that in the age of AI, human-centric design still wins.

203K
monthly visits
$0.9M
estimated revenue
11
employees
50%
direct traffic

"With just 11 employees, Usabilla generates nearly $1M in revenue—proving that lean teams can dominate niche enterprise markets."

The Lean, Mean Feedback Machine

Usabilla's team size is shockingly small for a platform handling enterprise CX feedback. Their 11-person squad manages a product that serves major brands, suggesting extreme efficiency and a highly specialized focus. This isn't a scaling problem; it's a precision instrument.

Traffic Paradox: Direct Over Search

Here's the kicker: 50% of traffic is direct, while organic search only accounts for 8%. This indicates a mature, brand-loyal user base that types 'usabilla.com' directly into their browser. It's the hallmark of a sticky B2B tool, not a viral consumer app.

The keyword data reveals an interesting quirk. While 'usabilla' itself drives 890 monthly searches, the top query is 'psg stadium tour' (950 volume). This suggests potential brand confusion or a clever SEO strategy targeting high-volume, unrelated terms to capture broader traffic—though it's likely a data anomaly or a localized French search overlap.

  • Acquisition by SurveyMonkey solidified its position in the enterprise CX stack
  • Tech stack favors performance: Tailwind CSS, Lazy Loading, and PWA capabilities
  • Strong direct traffic signals high retention and daily active users
No massive viral growth or explosive revenue spikes
Stable, predictable enterprise revenue
Minimal organic search presence (only 8%)
Deep integration with SurveyMonkey's ecosystem
No public funding or unicorn valuation
Extreme capital efficiency with tiny team

Usabilla is the anti-startup

It’s a profit-focused, niche-dominating machine that doesn’t need to shout to be heard.

What tech stack does Usabilla use?

19 detected
Video1
Security1
Feedback1
Analytics & Marketing1
UI Libraries1
Frontend Frameworks1
Tracking & Analytics4
G
Google Analytics
G
Google Tag Manager
G
Google Tag Manager
G
Google Static

How much traffic does Usabilla get?

Traffic & Engagement

203.2K
Monthly Visits
1.2
Pages/Visit
0:21
Avg. Duration
68%
Bounce Rate
Monthly Traffic Trend-14%
236.7K
Oct 2025
Oct
197.1K
Nov 2025
Nov
203.2K
Dec 2025
Dec

Traffic Sources

Search
8%
Direct
50%
Social
0%
Referrals
41%
Email
0%
Paid
1%

Where is Usabilla's audience located?

🌍49.2%
🌍18.1%
🌍12.5%
🌍7.5%
🌍3.1%

What keywords does Usabilla rank for?

5 keywords
1support usabilla100 vol
2usabilla890 vol$2.71
3usabilla font70 vol
4psg stadium tour950 vol$0.52
5parc des princes visite230 vol$0.47

How is Usabilla's SEO?

Open Graph Image

OG Image preview
og:image

https://prod.smassets.net/assets/content/sm/default-og-share-card-2024.webp

Meta Tags

title57 chars

SurveyMonkey For Customer Experience Teams | SurveyMonkey

description148 chars

Improving customer success is hard work. SurveyMonkey’s powerful platform allows CX professionals to get feedback, find gaps, and boost their brand.

languageEN-US

H1 Tags

h1Put customer experience at the heart of your business

Schema Types

Organization

Who works at Usabilla?

Loading leads...

What do customers think of Usabilla?

Usabilla

Usabilla

0.0
0 reviews

Categories

Software Company#undefinedSoftware Vendor#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days

Contact Information

Address:
Rokin 16
Amsterdam, NL

Reviews (0)

Filter by rating:

No reviews found. Reviews may not be available in the initial page load. Try refreshing or check the Trustpilot page directly.

Frequently Asked Questions about Usabilla

What is Usabilla's Revenue?
Usabilla generates approximately $1M in annual revenue. With 11 employees, that's $84,000 per employee.
What does Usabilla do?
Improving customer success is hard work. SurveyMonkey’s powerful platform allows CX professionals to get feedback, find gaps, and boost their brand.
How fast is Usabilla growing?
Usabilla employee count has changed by -8% year over year.
What technologies does Usabilla use?
Usabilla uses 15 technologies across their website including Video, Security, Cloud & Hosting. Key technologies include Wistia, reCAPTCHA, Amazon Web Services, AWS CloudFront.
Who are Usabilla's competitors?
Usabilla's main competitors include Hotjar, Nicereply, GetFeedback, Wootric, Survicate. These companies operate in similar markets and compete for the same customer base.
What do customers think of Usabilla?
Usabilla has a Trustpilot score of 0.0 out of 5 (0 stars).

Export Data

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How to contact Usabilla?

Export usabilla.com Data

Download the complete tech stack, analytics, leads, and company data for usabilla.com in JSON or CSV format. Use it for your sales pipeline, competitive analysis, or research.

Raw JSON Data

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About usabilla.com

Improving customer success is hard work. SurveyMonkey’s powerful platform allows CX professionals to get feedback, find gaps, and boost their brand.

Company Overview

usabilla.com
Website
computers_electronics_and_technology
Industry
#265,101
Global Rank
203.2K
Monthly Visitors
15
Technologies

Contact usabilla.com

Technology Stack

usabilla.com uses 15 technologies across their website including Wistia, reCAPTCHA, Amazon Web Services, AWS CloudFront, and more.

Video

Wistia

Security

reCAPTCHA

Cloud & Hosting

Amazon Web Services, AWS CloudFront

Feedback

SurveyMonkey

Analytics & Marketing

Google Tag Manager

Performance

Lazy Loading, Priority Hints

Traffic & Audience

203.2K
Monthly Visits
68%
Bounce Rate
1.2
Pages/Visit
0:21
Avg. Duration

usabilla.com receives approximately 203.2K monthly visitors and ranks #265,101 globally. The website has a bounce rate of 68% with visitors viewing an average of 1.2 pages per visit. Users spend an average of 0:21 on the site.

The majority of usabilla.com's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is usabilla.com?
Improving customer success is hard work. SurveyMonkey’s powerful platform allows CX professionals to get feedback, find gaps, and boost their brand.
How much does usabilla.com cost?
You can view usabilla.com's pricing and plans on their pricing page. Visit their website for the most up-to-date pricing information.
What technologies does usabilla.com use?
usabilla.com uses 15 technologies including Wistia, reCAPTCHA, and 9 more. View the full tech stack analysis above.
How do I contact usabilla.com?
You can contact usabilla.com through their contact page.
What are usabilla.com's social media accounts?
usabilla.com is active on twitter, youtube, facebook, linkedin, instagram. You can find links to all their social media profiles in the social section above.
Is usabilla.com hiring?
Check usabilla.com's careers page for current job openings and opportunities.
How popular is usabilla.com?
usabilla.com receives approximately 203.2K monthly visitors and ranks #265,101 globally. Traffic is growing by 3.1% month-over-month.

Related Searches

usabilla.com pricingusabilla.com reviewsusabilla.com alternativesusabilla.com loginusabilla.com careerswhat is usabilla.comusabilla.com tech stackusabilla.com contactusabilla.com vs competitorsusabilla.com featureshow to use usabilla.comusabilla.com integrations

This page provides publicly available information about usabilla.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit usabilla.com directly at https://usabilla.com.