9:41
livehelp.it
Screenshot of livehelp.it
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livehelp.it

10 technologies
VerifiedVisit47.9K/mo$1M910 Tech1 Leads
Deep Dive

LiveHelp.it: The Niche Player in a Crowded Market

A micro-SaaS targeting the gambling industry with a surprising revenue engine

In a world dominated by giants like Intercom and Zendesk, LiveHelp.it carves out a specific, lucrative niche. With just 9 employees and a lean operation, this Italian micro-SaaS is quietly generating $700k in annual revenue by focusing on one high-stakes vertical.

$0.7M
Annual Revenue
47.9K
Monthly Visits
9
Employees
50%
Direct Traffic

"With a 9-person team generating $700k, LiveHelp.it proves that depth in a niche vertical beats breadth in a crowded market."

The Gambling Vertical Strategy

LiveHelp.it doesn't try to be everything to everyone. By anchoring itself in the gambling industry, they address a sector with complex compliance needs and high-value customer interactions. Their omnichannel suite (Chat, Ticket, Bot, Social) is tailored for the 24/7 nature of betting platforms, where customer retention is directly tied to support speed.

The Traffic Paradox

Their traffic profile is a masterclass in focused demand. Despite only 4% of traffic coming from organic search, they command 50% direct traffic—indicating strong brand recall and repeat usage. The keyword 'live chat' (29,950 monthly volume) is a red herring; they don't compete there. Instead, they own niche queries like 'livehelp api' (140 volume), suggesting a developer-first approach to integration in regulated markets.

The tech stack reveals a pragmatic, modern approach. They leverage Tailwind CSS and DaisyUI for rapid UI development, alongside jQuery and Bootstrap for legacy compatibility. This hybrid stack allows a tiny team to maintain a complex suite without getting bogged down in framework wars. The use of Cloudflare ensures reliability—a non-negotiable for gambling clients who operate on thin margins and cannot afford downtime.

  • Omnichannel focus: Chat, Ticket, Bot, Social in one suite
  • Industry specialization: Deep integration with gambling workflows
  • Lean operations: $700k revenue with only 9 employees
  • High direct traffic: 50% of visits are direct, indicating strong client loyalty
Does not compete on broad 'live chat' keywords
Dominates niche API-related queries
No visible Trustpilot reviews or social proof
High-value, low-volume customer acquisition
Limited organic SEO footprint (only 4% of traffic)
Tailored for regulated industries with complex needs

The Quiet Giant of Micro-SaaS

LiveHelp.it proves that in a crowded SaaS landscape, deep vertical focus and operational efficiency can outperform scale.

What tech stack does Livehelp use?

12 detected
Programming Languages1
Cloud & Hosting1
Web Standards1
UI Libraries2
JavaScript Libraries2
Tracking & Analytics2
G
Google APIs
G
Google Static

How much traffic does Livehelp get?

Traffic & Engagement

47.9K
Monthly Visits
2.4
Pages/Visit
2:02
Avg. Duration
34%
Bounce Rate
Monthly Traffic Trend-12%
54.3K
Oct 2025
Oct
47.2K
Nov 2025
Nov
47.9K
Dec 2025
Dec

Traffic Sources

Search
4%
Direct
50%
Social
0%
Referrals
46%
Email
0%
Paid
0%

Where is Livehelp's audience located?

🌍99.5%
🌍0.5%

What keywords does Livehelp rank for?

5 keywords
1livehelp api140 vol
2live help350 vol
3live chat29.9K vol$1.33
4aula virtuale polimi360 vol
5chat gpt gratis polimi270 vol

How is Livehelp's SEO?

Open Graph Image

OG Image preview
og:image

https://www.livehelp.it/vedit/15/img/LiveHelp_Digital-Customer_Care-Omnicanale.jpg

Meta Tags

title59 chars

LiveHelp: the first omnichannel Digital Customer Care Suite

description169 chars

LiveHelp offers the first Customer Care and Digital Engagement Suite. It follows the entire Customer Journey thanks to omnichannel support via Chat, Ticket, Bot, Social.

languageEN

H1 Tags

h1Ci hanno scelto i leader di settore
h1LiveSuite
h1LiveSmart

Who works at Livehelp?

Loading leads...

What do customers think of Livehelp?

LiveHelp

LiveHelp

0.0
0 reviews
✓ Claimed

Categories

Software Company#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days
Claimed Date
12/12/2023

Contact Information

Phone:035363813
Address:
Via Daste e Spalenga, 28
Gorle (BG), IT

Reviews (0)

Filter by rating:

No reviews found. Reviews may not be available in the initial page load. Try refreshing or check the Trustpilot page directly.

Frequently Asked Questions about Livehelp

What is Livehelp's Revenue?
Livehelp generates approximately $1M in annual revenue. With 9 employees, that's $72,500 per employee.
What does Livehelp do?
LiveHelp offers the first Customer Care and Digital Engagement Suite. It follows the entire Customer Journey thanks to omnichannel support via Chat, Ticket, Bot, Social.
What technologies does Livehelp use?
Livehelp uses 10 technologies across their website including Fonts, Programming Languages, Cloud & Hosting. Key technologies include Font Awesome, PHP, Cloudflare.
Who are Livehelp's competitors?
Livehelp's main competitors include Olark, Pure Chat, LiveHelpNow, tawk.to, Inscripts. These companies operate in similar markets and compete for the same customer base.
What do customers think of Livehelp?
Livehelp has a Trustpilot score of 0.0 out of 5 (0 stars).

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What are Livehelp's key pages?

Export livehelp.it Data

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Raw JSON Data

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About livehelp.it

LiveHelp offers the first Customer Care and Digital Engagement Suite. It follows the entire Customer Journey thanks to omnichannel support via Chat, Ticket, Bot, Social.

Company Overview

livehelp.it
Website
gambling
Industry
#650,767
Global Rank
47.9K
Monthly Visitors
10
Technologies
1+
Employees

livehelp.it Key Pages

Technology Stack

livehelp.it uses 10 technologies across their website including Font Awesome, PHP, Cloudflare, and more.

Fonts

Font Awesome

Programming Languages

PHP

Cloud & Hosting

Cloudflare

Web Standards

Twitter Cards

UI Libraries

DaisyUI, Ant Design

CSS Frameworks

Bootstrap, Tailwind CSS

Traffic & Audience

47.9K
Monthly Visits
34%
Bounce Rate
2.4
Pages/Visit
2:02
Avg. Duration

livehelp.it receives approximately 47.9K monthly visitors and ranks #650,767 globally. The website has a bounce rate of 34% with visitors viewing an average of 2.4 pages per visit. Users spend an average of 2:02 on the site.

The majority of livehelp.it's traffic comes from undefined, .

Frequently Asked Questions

What is livehelp.it?
LiveHelp offers the first Customer Care and Digital Engagement Suite. It follows the entire Customer Journey thanks to omnichannel support via Chat, Ticket, Bot, Social.
What technologies does livehelp.it use?
livehelp.it uses 10 technologies including Font Awesome, PHP, and 4 more. View the full tech stack analysis above.
How do I contact livehelp.it?
You can contact livehelp.it via email at [email protected].
What are livehelp.it's social media accounts?
livehelp.it is active on twitter, facebook, linkedin. You can find links to all their social media profiles in the social section above.
How popular is livehelp.it?
livehelp.it receives approximately 47.9K monthly visitors and ranks #650,767 globally.

Related Searches

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This page provides publicly available information about livehelp.it. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit livehelp.it directly at https://livehelp.it.