nbnco.com.au
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Open Graph Image
https://www.nbnco.com.au/etc.clientlibs/nbnco2/clientlibs/clientlib-base/resources/images/nbn-icon-Bright-Blue-REV-RGB.jpg
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Home | nbn
Evolving Australia’s digital backbone to meet the ever-changing needs of people across the country.
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NBN Australia
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Reviews (20)
Positive NBN installtion
I received repeated updates before our fibre to the premises installation date and phone calls from the technician before and on the day. A single technician Wahaj, turned up initially, and was later joined by two others. I cannot fault the installation, and their professionalism during the whole process,they also cleaned up after.
Thanks Jacob
Thanks so much to Jacob, our technician in Orange NSW, who fixed a problem this morning with super efficiency and friendly service. Great work!
I contacted TPG after a large truck…
I contacted TPG after a large truck accidentally cut the internet cable outside our home. To my surprise, TPG immediately escalated the issue to NBN, and within just 30 minutes, an NBN technician arrived; on a public holiday! I was blown away by the speed, professionalism, and dedication shown by both TPG and NBN. The technician fixed the cable on the spot, and our internet was up and running again in no time. In a world where service delays are the norm, this experience was nothing short of exceptional. Truly outstanding work! thank you!
With monopolies- no choice, good services suffers as time to upgrade to…
It was time to upgrade to fibre-to-the-premises after relying on a copper internet connection. My internet provider guided me through the process, and I scheduled a time for the NBN installation. I was impressed with the clear and consistent text communication from both my provider and the NBN, which kept me well-informed throughout. To prepare, I watched several YouTube videos to understand what to expect on the day of installation. However, there were a few disappointments. I had been led to believe that I could have some say in the placement of the internal connection box, but this turned out not to be the case. None of my suggested locations were accepted. It was clear the technician preferred the spot that was quickest and easiest for him, rather than what suited my preferences. In the YouTube videos I had seen, the fibre cable is typically shown entering the house neatly through the wall near from the utility box. In contrast, mine runs up the wall in unsightly white electrical conduit. To reach the street pit, the technician had to dig a hole, which he only partially refilled—leaving a potential trip hazard. Inside, a small power lead was left dangling in the air to connect to the box. No clean-up was done after the work, leaving plaster dust on the carpet. Additionally, waste materials—including plastic containers, cardboard, plastic bags, fibre offcuts, nuts, bolts, and plastic ties—were discarded improperly, ending up in the wrong bin and creating unnecessary contamination. During the installation, the technician spent along time on his phone, which made communication difficult and, in my opinion, affected the quality and attention to detail of his work. Having read some of the NBN installation horror stories, I do consider myself relatively fortunate—at least the connection itself is functioning properly.
We are now a week and a half without…
We are now a week and a half without internet, I work from home, bought a temp modem but the connection is bad. I’ve lost over a weeks wages. No contact, no updates and no appts made. Our provider is calling us to see if it’s fixed but no progress. I’m at a loss, has anyone reported to the ombudsman? It’s not good service at all
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About nbnco.com.au
Evolving Australia’s digital backbone to meet the ever-changing needs of people across the country.
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nbnco.com.au Social Media
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Technology Stack
nbnco.com.au uses 14 technologies across their website including Backbone.js, jQuery, Slick, Tailwind CSS, Bootstrap, and more.
Frontend Frameworks
Backbone.js
JavaScript Libraries
jQuery, Slick
CSS Frameworks
Tailwind CSS, Bootstrap
UI Libraries
DaisyUI
Build Tools
Webpack
Performance
Lazy Loading
Traffic & Audience
nbnco.com.au receives approximately 999.1K monthly visitors and ranks #55,033 globally. The website has a bounce rate of 40% with visitors viewing an average of 3.0 pages per visit. Users spend an average of 2:23 on the site.
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