tpg.com.au
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5 keywordsHow is Tpg's SEO?
Open Graph Image
https://www.tpg.com.au/sites/tpg/files/2025-05/TPG-meta.jpg
Meta Tags
nbn® Internet and 50% Mobile Plans for 6 Months | You’re a Winner
TPG offers unlimited nbn® plans and affordable mobile SIM-only deals. Switch to one of Australia's top internet providers today.
You’re a Winner with TPG Home Internet and Mobile
TPG offers unlimited nbn® plans and affordable mobile SIM-only deals.
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What do customers think of Tpg?
TPG
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Reviews (20)
Avoid at all costs
It just gets worse since my last review! No replies to my emails documenting proof of the service not working. When a human finally responded their idea of troubleshooting was to try to bully me into a more expensive plan. What a joke.
If I could rate this minus 10 I would
If I could rate this minus 10 I would! The customer service is diabolical - they should be shut down. Do not waste your time and money, save your sanity and go with ANY other provider
Too slow
Mobile network coverage is ridiculously bad. Just even trying to check email or banking takes sooo long.
Unfair, fraudulent business practices
They are charging for 30 days cancellation, without bring it up to the customers attention on sign up. Cancelling paid invoices and issuing new invoices without notification of cutomers on already paid amounts, which equals fraud. Will be reported to ombudsman.
Choose ANY other Telco!
I work for a Not For Profit NDIS provider, supporting people with disabilities in the Canberra region - and we've had a consistently poor experience with TPG’s customer service over an extended period. Despite multiple cancellations and clear authorisation from our organisation, TPG repeatedly refused to assist because the original account holder had left our organisation. We made numerous attempts via phone, online chat and identity‑verification forms, yet were still told they would only speak with the previous staff member who no longer works for Focus ACT. We have been charged monthly for a service that was no longer in use, and when we followed the formal cancellation process and provided the required notice, TPG’s systems still forced later dates, and invoices continued to arrive. In the end, TPG’s own advice was to dispute charges through our bank rather than actually resolve the issue. On top of consistent billing and cancellation frustrations, communication around a particular site visit was unclear, which wasted staff time. That sums up the overall experience: unhelpful processes, dodgy identity verification processes, and poor follow‑through on cancellations. I wouldn't be trusting them with my own sensitive or private information! Customer service representatives have been trained to speak in a way that on the surface, sounds professional but is actually really blunt and condescending. You know that 'peeved' feeling you get when speaking to a robot on the phone, yeah? Well you'll get that same feeling even though you are not speaking with a robot. Whereas companies such as Aussie Broadband and GoodTel are ACTUALLY competitive, helpful and genuinely human. We’ve since moved our services elsewhere and will never recommend TPG for personal or business use based on our experience. We wanted to terminate our 'relationship' years ago but, like a crazy ex, they just keep wanting more $$$ out of an easy target!
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About tpg.com.au
TPG offers unlimited nbn® plans and affordable mobile SIM-only deals. Switch to one of Australia's top internet providers today.
Company Overview
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Technology Stack
tpg.com.au uses 17 technologies across their website including jQuery, Tailwind CSS, Bootstrap, DaisyUI, and more.
JavaScript Libraries
jQuery
CSS Frameworks
Tailwind CSS, Bootstrap
UI Libraries
DaisyUI
Analytics & Marketing
Google Analytics, Google Tag Manager, Clarity, New Relic
A/B Testing
Optimizely
Advertising
Facebook Pixel, TikTok Pixel, Microsoft Ads, DoubleClick Floodlight
Traffic & Audience
tpg.com.au receives approximately 1.2M monthly visitors and ranks #33,989 globally. The website has a bounce rate of 32% with visitors viewing an average of 6.3 pages per visit. Users spend an average of 3:57 on the site.
The majority of tpg.com.au's traffic comes from undefined, undefined, .
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This page provides publicly available information about tpg.com.au. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit tpg.com.au directly at https://tpg.com.au.