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Smartbnb.io: The 17-Person Powerhouse Automating Vacation Rentals
How a lean team built the best vacation rental software for 2024-2025
In a market dominated by bloated enterprise software, Smartbnb.io (now Hospitable) proves that a 17-person team can outmaneuver giants. They're not just automating guest messages—they're rewriting the rules of property management with surgical precision.
"They're not building an enterprise suite—they're building a precision tool for the Airbnb host who values automation over features."
The Lean Operator's Edge
With just 17 employees generating $1.5M in revenue, Smartbnb.io achieves $88K revenue per employee—exceptional for a SaaS company. This lean structure isn't a limitation; it's a strategic advantage. While competitors chase feature bloat, Hospitable maintains laser focus on core automation: unified inbox, smart messaging, and multi-channel sync across Airbnb, Vrbo, Agoda, and Booking.com.
The Tech Stack Paradox
Their tech stack reveals a fascinating dichotomy: Bootstrap and Ant Design suggest a pragmatic, cost-conscious approach, while Segment and Google Analytics indicate sophisticated data tracking. They're using Framer for marketing—likely outsourcing design complexity while keeping engineering lean. This isn't a team building for scale; it's a team optimizing for profitability.
The Trustpilot rating of 3.5/5 from 533 reviews tells a nuanced story. It's not the 4.8 stars of over-engineered enterprise tools, but it's honest. These are real users—likely mid-sized property managers—who value reliability over perfection. The lower rating suggests they're solving hard problems in automation, not just offering pretty dashboards.
- Multi-platform automation without the enterprise price tag
- Lean team structure that prioritizes execution over headcount
- Pragmatic tech stack that values function over flash
- Honest user feedback that reflects real-world complexity
The Future of Vacation Rental Software Isn't Built in Boardrooms
It's built by 17 people who understand that hosts need automation, not complexity. Smartbnb.io isn't chasing unicorn status—it's building a sustainable business by solving one problem exceptionally well.
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Hospitable | The Super App for Vacation Rental Hosts
Best vacation rental software in 2024 and 2025. Whether you use Airbnb, Vrbo, Agoda, or Booking.com — Hospitable will help you automate.
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Reviews (20)
Fantastic service
Fantastic service
Thank you!
Great tool to manage multiple platforms and multiple properties.
With seven properties and nine listings, Hospitable has been a lifesaver for me. Love the automated messaging and the ability to manage a single calendar site for my direct bookings, Airbnb bookings, and VRBO bookings. Hospitable also offers great customer support and continuous training seminars. It has literally saved me hundreds of hours this year. Highly recommend.
Thank you for the kind words, Craig!
Hospitable perfect for large STR operators
Honestly we manage just under 90 STR properties and have worked with Hospitable for about 4 years. The software in my opinion is the best available. We did try other software's in the past and Hospitable has everything a large scale STR manager would need. They actually offer more then some of the other big name PMS software's out there. They have helped my business Cozy Cohost LLC keep things efficient and saving me and my time time and energy.
Thank you for the kind words!
Hospitable powers Checkmate Rentals!
Hospitable has been fantastic when it comes to helping us operate our property management business, Checkmate Rentals. All of their tools and functionalities allow us to operate at the highest level and bring great satisfaction to our guests and to our hosts. Whether you're self-managing or running a property management company, I highly vouch for them as a great partner. Right now, we currently manage over 220 properties on their platform, and as we continue to grow to 1,000 properties and more, Hospitable will remain our PMS solution.
Thank you for your review, Chad. Hospitable is excited to help power the journey to managing 1,000+ properties alongside you and Checkmate Rentals!
The Secret to Stress-Free Hosting? Hospitable
My husband and I started using Hospitable after a terrible experience with a property management company. The switch came from a recommendation by our amazing cleaner, and honestly—it’s been one of the best decisions we’ve made. Getting set up was incredibly easy, and the customer service has been outstanding. Every person we’ve interacted with has been helpful, friendly, and clearly committed to creating a great experience for hosts. All the resources we needed to get started were right at our fingertips. The automated messages are priceless. Guests constantly comment on how great our communication is—and the best part? Most of it is automated! It’s simple, seamless, and a huge reason we’ve been getting consistent 5-star reviews. We love having all our platform pages integrated into one calendar, and it’s super convenient to have all our smart devices connected in one place. I honestly can’t say enough good things about this platform. And the price? It’s a steal for the ROI. Hospitable has saved us time, stress, and money while helping us deliver a top-tier guest experience.
Thank you for the kind words, Andrea! Much appreciated.
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About smartbnb.io
Best vacation rental software in 2024 and 2025. Whether you use Airbnb, Vrbo, Agoda, or Booking.com — Hospitable will help you automate.
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