Travefy.com is a mature system

Travefy.com is a mature system, particularly if you are a US tour operator. It's well-managed and performs as advertised, although it is clear that the site is more focused on US Tour Operators. Even with that, it still functions reasonably well for other markets. But whereas the company seems nice and attentive when they're on the verge of making the sale, the experience takes a severe downturn after buying. They promise 1-on-1 training and support, which I believed was brilliant, but it doesn't work in practice. I tried to reach them a number of times via their provided email address (professional@travefy), but I never received any reply. Perhaps all the staff are out of work now because there is no reply. If you are looking for a travel agency itinerary and automation system, Travefy may be suitable, but be careful about customer support. We prepaid the whole year of service and now we are trapped and cannot escape the system. It is disappointing, with no communication or follow-up. We’re even considering pursuing legal action in the US, not for the money, but because of the deceptive practices and lack of customer service. I would advise anyone to proceed with caution and weigh other alternatives carefully.