voip.ms
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VoIP.ms: The Anti-Enterprise VoIP Giant
A 62-person team generating $18M by ignoring enterprise trends
While competitors chase enterprise contracts, VoIP.ms built a $18M business by serving the underserved: small businesses, freelancers, and tech-savvy individuals who refuse to pay for bloated phone systems. Their secret? A ruthless pay-as-you-go model that treats every dollar like it matters.
"They're not selling phone systems—they're selling liberation from enterprise phone contracts."
The 69% Direct Traffic Army
VoIP.ms commands a staggering 69% direct traffic—nearly 3x their organic search. This isn't SEO luck; it's brand loyalty forged through a decade of predictable pricing and transparent service. When your customers type 'voip.ms' directly into their browser, you've won more than a sale—you've earned trust.
The Anti-Growth Growth Story
With 62 employees generating $18M, that's $292K per employee—efficient by any standard. But here's the provocative part: their 1.9/5 Trustpilot rating (530 reviews) suggests they've intentionally prioritized scale over service polish. They're not trying to be loved; they're trying to be available, affordable, and uncompromising.
Their tech stack reveals their philosophy: jQuery, Tailwind, Bootstrap—no fancy frameworks, just functional tools that work. They're not building for Silicon Valley demos; they're building for businesses that need phones to ring tomorrow. The 20 technologies detected aren't cutting-edge, but they're battle-tested.
- Pay-as-you-go model eliminates enterprise lock-in
- 62-person team operates with startup agility at scale
- 789K backlinks show organic community evangelism
- Direct traffic dominance proves brand stickiness
The Unsexy Unicorn
While SaaS startups chase AI buzzwords, VoIP.ms quietly builds a $18M fortress by serving the businesses enterprise vendors ignore. Their 1.9 rating isn't a bug—it's proof they're too busy serving real customers to game review platforms.
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The Most Feature-Rich VoIP Provider for Businesses
VoIP.ms is a customer-oriented Cloud PBX and SIP Trunk VoIP service provider offering competitive prices on a Pay-as-You-Go model.
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Reviews (20)
I switched from VOIPo: happy I did!
I switched from VOIPo a few months ago. They were super helpful during the process and I was able to get my numbers ported without issues. I have had 0 issues with them since I started and I am happier with their service compared to what I had before. My only "complain" is that their platform is very old looking and quite hard to know how to use but I was able to do it all after a few tries and it really made it clear when I was done: this is a ROBUST platform and the goal is performance and not fancy dashboards. I would recommend their service to anyone—which I have done already.
I see a lot of bad reviews on here and…
I see a lot of bad reviews on here and I think that's mostly from a misunderstanding on what exactly voip.ms is and them acquiring users from absorbed companies when a different mission in mind. I view them as a techinical voip sip upstream provider with an API to build on top of, with a wiki-based community of support. For technical providers - they are great! If you're looking to DIY your own phone solution for your office - you'd be better off paying a end-user focused company like mine who resells voip.ms to deal with the more difficult technical aspects of proper phone implementation and focus on your own business instead of trying to save a few bucks -- because that ROI would not be good for you. There's a lot of things to consider when implementing a voip solution, and when I have an issue, I clearly explain my issues in a very percise and technical way and they jump on the support tickets. If you open a support ticket demanding your $5 back and ranting about your 1 phone line without actually explaining your issue - just venting because you're mad... yeah I wouldn't expect the best customer service either...
Customer service has become horrible
Customer service has become horrible. I know they had an influx of customers from voipo and that is likely the cause, but their lack of staffing shouldn't have become my problem. Dealing with a technical problem for several days and the live chat is only AI which keeps repeating a failed solution. Tickets aren't answered within 24 hours. I has to improve, or I'll have to look for another provider. Changing is a pain, but this lack of support is too.
Service worked, support not so much
I found the service worked, and the pricing was good, but I had a problem when I lost access to the email address that I had on file. When the company required a password change I could not receive the reset instructions, so I contacted support via email and heard nothing. I chatted and was told I had to send an ID, which I did, but I still heard nothing. I chatted multiple times, and finally got different information on what I had to do to change the email. By this point I was disgusted with the support, so I cancelled.
Do NOT waste your time
Do NOT waste your time. I was turned back in impolite manner by Rodrigo Rojas who stated I need to send them documents to get verified even though I already did. Its all after 2 weeks of waiting FOR NOTHING and website says 1-2 business days. Trash service, trash customer support and horrible experience.
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About voip.ms
VoIP.ms is a customer-oriented Cloud PBX and SIP Trunk VoIP service provider offering competitive prices on a Pay-as-You-Go model.
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Technology Stack
voip.ms uses 20 technologies across their website including Font Awesome, reCAPTCHA, Laravel, Ruby on Rails, and more.
Fonts
Font Awesome
Security
reCAPTCHA
Backend Frameworks
Laravel, Ruby on Rails
Programming Languages
PHP
Cloud & Hosting
Cloudflare
Privacy & Consent
CookieYes
Traffic & Audience
voip.ms receives approximately 370.6K monthly visitors and ranks #99,658 globally. The website has a bounce rate of 31% with visitors viewing an average of 5.2 pages per visit. Users spend an average of 4:44 on the site.
The majority of voip.ms's traffic comes from undefined, undefined, .
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This page provides publicly available information about voip.ms. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit voip.ms directly at https://voip.ms.