ytel.com
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Ytel: The Unsexy Powerhouse of Sales Dialing
A $7.3M revenue engine built on direct traffic and pure utility
While SaaS startups chase viral marketing and flashy UI, Ytel is quietly building a $7.3M revenue machine by solving one brutal problem: getting sales teams on the phone. Their secret? 76% of traffic comes directly to their domain—users aren't browsing; they're logging in to work.
"Ytel isn't selling software—they're selling conversations. And their 76% direct traffic proves they've become a daily utility, not just a tool."
The Silent Workhorse
With just 66 employees generating $7.3M in revenue, Ytel achieves over $110K per employee—remarkable efficiency for a B2B SaaS company. This isn't a growth-at-all-costs unicorn; it's a lean, profitable machine focused on sales teams who need to make calls, not admire dashboards.
The Traffic Paradox
Here's the anomaly: only 18% of traffic comes from organic search. Yet their top keyword 'ytel' gets 500 monthly searches, and 'ycc' (likely their platform) commands 4,940. This suggests a closed ecosystem—customers find them once, then bookmark the login. It's the opposite of content marketing; it's pure retention.
The Trustpilot score of 2.6/5 from just 4 reviews reveals a telling truth: Ytel serves a niche, demanding B2B audience. These aren't casual users leaving reviews—they're sales managers who need the software to work, flaws and all. The low score likely reflects enterprise complexity, not product failure.
- Built for utility, not vanity: jQuery, Bootstrap, and Tailwind CSS suggest a pragmatic tech stack optimized for speed over flashiness
- The 'ycc' keyword mystery: 4,940 monthly searches for an internal platform acronym indicates deep user adoption
- API-first thinking: 'ytel api' ranks as the second-highest keyword, showing their developer-friendly approach
The Anti-Growth SaaS
Ytel proves you don't need 10,000 reviews or viral content when you own a daily workflow. Their 76% direct traffic isn't a weakness—it's evidence of indispensable product-market fit in the unsexy world of sales dialing.
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Ytel | Contact Center Software for Sales Teams
Ytel's sales dialer software helps sales teams increase their answer rates and close more deals. Trusted calling and texting included.
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Reviews (4)
My name is Dave
My name is Dave. I manage a small outbound marketing campaign and needed a web based dialer solution. Jimmie from Ytel is my 'success manager' and he's really made the transition to a new dialing system seamless. He's gone above and beyond to communicate with me and my team throughout the entire process. Its always frustrating to learn new software, especially complex software like an autodialer, but Jimmie has been patient, took the time to answer everyones questions and made sure all the little details in our campaigns are set up and implemented properly. He even texted me and my senior database guy on a weekend to let us know what he had figured out late on a Friday. Ive only been a Ytel customer for about a month, but so far, these guys are great. Also, and this is crazy, everyone in tech support (in addition to Jimmie) speaks English fluently AND all the tech agents are super well trained on the software. Imagine that. Kudos Ytel for building a company with competent people like Jimmie and Jeremy from Sales and a quick shoutout to Alex and Dennis. Thank you everyone!!!
The True King of Call Center Software!
Don't get caught up in all of the marketing that some of these other call center software companies have. After trying all of the others that are out there, I have finally settled in with Ytel. There are just so many positives that it'd be tough to only list out a few, but I'll try: 1) Amazingly intuitive UI. Cut down on agent training with a simple and effective user interface. 2) Best in class support. Their support, onboarding, and technical team is top notch and gets the job done every time. 3) Uptime. I can't remember a time when we have ever been down. The voice quality is also the best. Never suffers from latency or any internet issues. Their servers are always up! 4) Quality of voice. Other contact center software record with crappy quality. This is truly HD voice in my opinion. 5) Reporting. Gives me access to all of the reports I need right when I need them. Beautifully laid out and not cumbersome to dig through to find what I want. 6) Quality Assurance. We're beta testing an integration with a QA provider they're putting together. This will ultimately help close the agent loop and provide an all-in-one, out-of-the-box solution for us.
Clunky, Over-Engineered tool with bad support
Well. I had a demo, and it was pretty terrible. The guy was unprepared, unable to answer questions, and on top of that, he mentioned more than ten times when asked that he had no idea or was not familiar. The interface is clunky and dated, with lots of features, but good luck finding them. In general, it was a disappointing experience, especially considering this is the heart of revenue for many companies. In the end, they gave up on our questions, so even their support was terrible. So imagine if you become a customer.
Hi Daniel, Thank you for the honest feedback. We are disappointed as well that your experience was not your expectations. We strive to provide an excellent product with excellent customer service. With over 2 billion transactions per month across hundreds of industries looking to expand their Martech presence, we acknowledge that we will not always be able to provide every feature set required for every business. Our product team is always looking for new ideas on how to improve the product and the customer experience around it. If this is something you would like to discuss, you can reach out to us at 855-217-8271.
There are better companies out there with better customer service.
I thought this company had a really good product... Talked to a really awesome sales guy last year, but when we were ready to sign up, I found out he had left and probably for good reason. I was assured that the negotiated price would be honored, but after many emails, they fell through and refused to do as they promised. I found Chelsea to be extremely unhelpful and dismissive. Yes, we are a smaller company, but small companies should not be treated with abrupt and curt customer service. My gut told me that if this company was already treating us like this, it would only go downhill from there. The sales manager was slightly more helpful, but their customer service will be their demise. In the end, I found a much better product with people who actually want to give customer service.
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About ytel.com
Ytel's sales dialer software helps sales teams increase their answer rates and close more deals. Trusted calling and texting included.
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Technology Stack
ytel.com uses 20 technologies across their website including Font Awesome, reCAPTCHA, Contentful, and more.
Fonts
Font Awesome
Security
reCAPTCHA
CMS
Contentful
CDN
unpkg
Marketing Automation
HubSpot
Advertising
DoubleClick Floodlight, Twitter Pixel, LinkedIn Insight Tag, Google Ads +1 more
Traffic & Audience
ytel.com receives approximately 110.2K monthly visitors and ranks #431,978 globally. The website has a bounce rate of 29% with visitors viewing an average of 3.1 pages per visit. Users spend an average of 6:58 on the site.
The majority of ytel.com's traffic comes from undefined, undefined, .
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This page provides publicly available information about ytel.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit ytel.com directly at https://ytel.com.