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bitget.com
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bitget.com

16 technologies
VerifiedGrowingVisit18.4M/mo$585M2.0K16 Tech25 Leads
Deep Dive

Bitget: The 18M User Engine

How a crypto exchange built a 78% direct traffic empire in a crowded market

In a market where exchanges fight for every percentage point of organic traffic, Bitget has achieved the impossible: 78% of its 18.3M monthly visitors come directly to the site. This isn't just a crypto exchange; it's a user retention machine with a $585M revenue engine.

18.4M
monthly visits
78%
direct traffic
$585M
annual revenue
Top 1K
global rank

"While competitors chase SEO, Bitget owns the user's memory. 78% direct traffic means they've become the default choice, not the search result."

The Retention Playbook

With 1,991 employees generating $585M in revenue, Bitget achieves $293K revenue per employee—exceptional efficiency for a crypto exchange. The 78% direct traffic rate suggests a sticky product: users don't just visit, they return. This is the hallmark of a platform that's built for daily use, not just trading spikes.

Global Footprint

The traffic distribution shows a Korean dominance (26,520 monthly searches for '비트겟') alongside English markets. This isn't accidental—it's a deliberate global strategy. The 22.7M backlinks indicate aggressive link building, but the real story is in the organic keywords: 'bitget' alone drives 369K monthly searches, making it the primary brand in its own category.

  • Vue.js + Tailwind tech stack suggests modern, fast UX
  • PWA support enables mobile-first trading experience
  • 2,171 Trustpilot reviews reveal a 2.1/5 rating—a critical vulnerability
  • Over 500 altcoins supported, positioning as comprehensive exchange
Trustpilot rating of 2.1/5 is critically low for a financial platform
Dominant direct traffic (78%) indicates strong user loyalty
Limited organic search traffic (16%) suggests brand dependency
Global keyword strategy with Korean market penetration
No structured data implementation detected
Modern tech stack (Vue.js, PWA) for superior UX

The 2.1/5 Trustpilot rating is Bitget's Achilles' heel. For a platform handling crypto trades, this is a red flag that could undermine growth. Yet, the 18.3M monthly visits suggest the product itself is compelling enough to overcome trust concerns. This paradox defines modern crypto exchanges: users will trade on platforms they don't fully trust if the UX and features win.

Bitget is playing a different game

While competitors fight for search rankings, Bitget has built a direct-traffic empire. The question isn't whether they can scale—it's whether they can fix trust before it breaks them.

What tech stack does Bitget use?

21 detected
Security1
Cloud & Hosting1
Web Standards2
Build Tools1
UI Libraries2
Frontend Frameworks1
Tracking & Analytics5
G
Google Analytics
G
Google Tag Manager
G
Google Tag Manager
G
Google Analytics
G
Google DoubleClick

How much traffic does Bitget get?

Traffic & Engagement

13.5M
Monthly Visits
-6.2%
10.8
Pages/Visit
7:48
Avg. Duration
34%
Bounce Rate
Monthly Traffic Trend+11%
12.1M
Oct 2025
Oct
14.4M
Nov 2025
Nov
13.5M
Dec 2025
Dec

Rankings

#4,067
Global Rank
#4,042
Japan Rank

Backlinks & Authority

22.8M
Backlinks
40.1K
Ref. Domains
70
Authority Score
Low
Penalty Risk
Backlinks Trend+17%
19.4M
Jul 2025
Jul
21.1M
Aug 2025
Aug
21.5M
Sep 2025
Sep
21.4M
Oct 2025
Oct
22.2M
Nov 2025
Nov
22.8M
Dec 2025
Dec

Search Traffic

Organic
2.4M
Paid
92.3K

Top Organic Keywords

#1bitget
18,100 vol28.9%
#1ビットコイン 日本 いつから買えた
1,600 vol1.5%
#7gst チャート
18,100 vol1.1%
#1ripple 乗っ取り
880 vol0.8%
#5リップル 100 万 円 に なる
8,100 vol0.8%

Where is Bitget's audience located?

🇯🇵Japan6.2%
🇺🇸United States5.7%
🇩🇪Germany5.5%
🇰🇷South Korea5.2%
🇧🇷Brazil4.9%

Device Distribution

Desktop72.3%
Mobile27.7%

What keywords does Bitget rank for?

5 keywords
1bitget369.5K vol$2.09
2비트겟26.5K vol
3bitget wallet23.7K vol$2.36
4bit get14.8K vol$2.11
5btc3.4M vol

How is Bitget's SEO?

Open Graph Image

OG Image preview
og:image

https://img.bitgetimg.com/video/open_graph_new.png

Meta Tags

title73 chars

Bitget Exchange: Crypto Trading Platform | Buy and Sell Bitcoin, Ethereum

description148 chars

Bitget is a leading crypto exchange and Web3 company to buy, sell, hold and earn cryptocurrencies. It supports Bitcoin, Ethereum, over 500 altcoins.

languageEN

H1 Tags

h1Beyond crypto. Trade global assets with USDT.

What is Bitget's revenue?

$585M
Annual Revenue
1,991
39%
Employees
$294K
Revenue/Employee
$30M
Total Funding
, SC
Headquarters

Who works at Bitget?

Loading leads...

What do customers think of Bitget?

Bitget

Bitget

2.1
2,171 reviews
✓ Claimed

Categories

Financial Institution#4Biotechnology Company#1Cryptocurrency Service#5

Activity & Engagement

Reply Rate
99.36170212765958%
Avg. Reply Time
0.0 days
Claimed Date
3/22/2023

Contact Information

Address:
SC

Reviews (20)

Filter by rating:
Pierre NeyerVerified
12/25/2025
🇨🇭 Switzerland2 reviewsOrganicUnverified
Experience date: 10/10/2025
Visible spot orders disappeared during market crash – no technical clarification

I used Bitget as an experienced investor and placed multiple spot limit buy orders before a strong market crash on October 10. These orders were clearly visible in the user interface and reduced my available spot balance accordingly. After the crash, all open orders disappeared simultaneously. No trades were executed, I did not manually cancel any orders, and there are no entries in the order history, cancelled orders, or trade history. I contacted support multiple times and described the situation in detail. After several weeks of communication and escalation attempts, Bitget informed me that there were “no system records” for these orders and therefore assumed that they had “not been placed in the system.” The case was then closed without any technical explanation. From a user perspective, this is very unsatisfactory. If orders are visible in the UI and funds are blocked, their later non-existence in system data raises serious questions about system stability, logging, or reconciliation under extreme market conditions. I do not allege intent or manipulation. However, the lack of transparency, the unwillingness to provide a technical clarification, and the ticket being closed without comment have significantly undermined my trust. Under normal conditions, Bitget may function adequately — but in my case, it became clear that when a problem occurs, the user is left on their own. Update: Bitget responded here on Trustpilot by referring to an email I had already received. Unfortunately, that response did not provide any technical clarification, and the issue remains unresolved. Hinweis in Deutsch: Sichtbare Spot-Orders verschwanden während eines Marktcrashs vollständig. Bitget schloss den Fall später mit dem Hinweis, es gebe keine Systemaufzeichnungen – ohne technische Klärung.

Company Response12/30/2025

Thank you for bringing this to our attention. We’ve located the ticket associated with your feedback and confirmed that our team has already responded to your email. Please check your inbox or spam folder for our reply. If you need further assistance, feel free to contact us via live chat or submit a webform: http://bit.ly/3HGNt3B.

Mete
1/22/2026
🇹🇷 Turkey1 reviewsOrganicUnverified
Experience date: 12/21/2025
Prolonged Account Restriction and Lack of Response

I am submitting this message as a formal complaint regarding the prolonged restrictions on my account, the lack of clear process management, and the absence of timely responses from your support team. My account (UID: 1836148021) was initially placed under restriction for a 7-day review period, as communicated by your team. After this period concluded, I was informed that the main review had been completed and that only final checks remained, with an additional estimated timeline of 48–72 hours. However, despite the completion of both the initial review period and the subsequent final review window, I have not received any clear update regarding the status of my account. Throughout this process, I have fully cooperated by providing all requested documents and information in a timely manner. Nevertheless, my account access remains restricted, and I have not been able to restart the identity verification process as previously indicated. Furthermore, follow-up messages sent to obtain clarification have remained unanswered, which has contributed to significant uncertainty and inconvenience. In addition, the activation of my account on another platform depends on the verification of deposit transactions originating from my Bitget account. For this purpose, a detailed asset flow statement covering the past 12 months (including deposits, withdrawals, transfers, dates, amounts, networks, and available transaction references) is strictly required. This request has been clearly communicated to your team; however, no response or documentation has been provided so far. As a result, my financial activities on a third-party platform are also being directly affected. While I understand that security and compliance reviews may require careful handling, the repeated extension of stated timelines without proper communication and the lack of transparency regarding next steps fall short of reasonable service standards and have caused material inconvenience. Accordingly, I formally request: A clear and written update on the current status of my account review, An updated and realistic timeline for the completion of the review process, The provision of the requested asset flow statement or an official alternative document suitable for third-party verification, or a written explanation if such documentation cannot be provided. I kindly request that this complaint be formally recorded and that I receive a written response addressing the points outlined above.

Company Response1/23/2026

Thank you for sharing your concerns and we are here to support you. There may be security-related restrictions placed on your account to safeguard your funds. These restrictions are implemented to protect both your account and your assets from potential security risks. If your account or funds have been frozen, we encourage you to review the following article for guidance on resolving account restrictions: https://www.bitget.com/academy/guide-to-resolving-account-restrictions. Should you require further assistance or have additional concerns, please don't hesitate to contact us via live chat or submit a webform: http://bit.ly/3HGNt3B.

Laura Hallstrom
1/22/2026
🇬🇧 United Kingdom40 reviewsOrganicUnverified
Experience date: 12/22/2025
Zent ri Coups

Zent ri Coups, my saviors, brought back my lost funds and saved me.

Company Response1/23/2026

Thank you for sharing your concerns. Unfortunately, we’re having difficulty fully understanding your issue. To help us assist you more effectively, please provide the necessary details by contacting us via live chat or submit a webform: http://bit.ly/3HGNt3B. We’re ready to help and hope to resolve this soon.

Racheal
1/19/2026
🇺🇸 United States43 reviewsOrganicUnverified
Experience date: 11/15/2025
Ver~tel~waves provided excellent…

Ver~tel~waves provided excellent service and helped resolve my issue quickly. Thanks for the help.

Company Response1/19/2026

Thank you for sharing your concerns. Unfortunately, we’re having difficulty fully understanding your issue. To help us assist you more effectively, please provide the necessary details by contacting us via live chat or submit a webform: http://bit.ly/3HGNt3B. We’re ready to help and hope to resolve this soon.

Muhammad Ali
1/16/2026
🇵🇰 Pakistan1 reviewsOrganicUnverified
Experience date: 1/16/2025
Warning ⚠️⚠️

Warning ⚠️⚠️ Don't use bitget because they freeze your assets and they don't let you withdraw your money . You can deposit, more , trading allow on freeze assets but you can't withdraw because it's freeze , And bitget verification system also very hard. Because they give you a note of 1500 to 3000 word and told you to write it on white paper and also hold cnic front in selfi but your face,note you write on white paper and your cnic are clearly visible to verify but how it is possible it is possible in one selfi frame . My assets still freeze from 2023 . So don't waste your money guys

Company Response1/19/2026

Thank you for sharing your concerns and we are here to support you. Please be aware that funds may sometimes appear frozen due to them being reserved for an active order or withdrawal in process. Additionally, there may be security-related restrictions placed on your account to safeguard your funds. These restrictions are implemented to protect both your account and your assets from potential security risks. If your account or funds have been frozen, we encourage you to review the following article for guidance on resolving account restrictions: https://www.bitget.com/academy/guide-to-resolving-account-restrictions. This resource provides helpful information on the steps you can take to lift any limitations on your account. Should you require further assistance or have additional concerns, please don't hesitate to contact us via live chat or submit a webform: http://bit.ly/3HGNt3B.

Frequently Asked Questions about Bitget

What is Bitget's Revenue?
Bitget generates approximately $585M in annual revenue. With 1,991 employees, that's $294,000 per employee. The company has raised $30M in total funding.
What does Bitget do?
Bitget is a leading crypto exchange and Web3 company to buy, sell, hold and earn cryptocurrencies. It supports Bitcoin, Ethereum, over 500 altcoins.
How fast is Bitget growing?
Bitget has declined by 6.2% in the last 6 months according to traffic data. employee count has changed by 39% year over year.
How do people interact with Bitget?
When visiting Bitget, visitors view an average of 10.8 pages per visit, and spend around 7:48 on the site, and the bounce rate is 34.2%.
How do people find Bitget?
10.9M people (81%) visit Bitget directly. 2.4M (18%) find them through organic search. 92.3K (1%) come through paid advertising.
Who uses Bitget?
Bitget's top market is Japan with 838.4K visitors (6.2%). United States is 2nd with 770.5K (5.7%). Germany is 3rd with 733.4K (5.5%).
What technologies does Bitget use?
Bitget uses 16 technologies across their website including Fonts, Security, CMS. Key technologies include Google Fonts, HSTS, Contentful.
Who are Bitget's competitors?
Bitget's main competitors include Bitget. These companies operate in similar markets and compete for the same customer base.
What do customers think of Bitget?
Bitget has a Trustpilot score of 2.1 out of 5 (2 stars) based on 2,171 customer reviews.

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About bitget.com

Bitget is a leading crypto exchange and Web3 company to buy, sell, hold and earn cryptocurrencies. It supports Bitcoin, Ethereum, over 500 altcoins.

Company Overview

bitget.com
Website
finance
Industry
#1,074
Global Rank
18.4M
Monthly Visitors
16
Technologies
25+
Employees

Contact bitget.com

Technology Stack

bitget.com uses 16 technologies across their website including Google Fonts, HSTS, Contentful, and more.

Fonts

Google Fonts

Security

HSTS

CMS

Contentful

Cloud & Hosting

Cloudflare

Analytics & Marketing

Google Tag Manager, Google Analytics

Performance

Lazy Loading, Priority Hints

Traffic & Audience

18.4M
Monthly Visits
21%
Bounce Rate
17.4
Pages/Visit
8:03
Avg. Duration

bitget.com receives approximately 18.4M monthly visitors and ranks #1,074 globally. The website has a bounce rate of 21% with visitors viewing an average of 17.4 pages per visit. Users spend an average of 8:03 on the site.

The majority of bitget.com's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is bitget.com?
Bitget is a leading crypto exchange and Web3 company to buy, sell, hold and earn cryptocurrencies. It supports Bitcoin, Ethereum, over 500 altcoins.
What technologies does bitget.com use?
bitget.com uses 16 technologies including Google Fonts, HSTS, and 10 more. View the full tech stack analysis above.
How do I contact bitget.com?
You can contact bitget.com through their contact page.
Is bitget.com hiring?
Check bitget.com's careers page for current job openings and opportunities. The company has 25+ known employees.
How popular is bitget.com?
bitget.com receives approximately 18.4M monthly visitors and ranks #1,074 globally. Traffic is growing by 7.5% month-over-month.

Related Searches

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This page provides publicly available information about bitget.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit bitget.com directly at https://bitget.com.