ebanx.com
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EBANX: The Invisible Engine of LatAm Commerce
Unlocking the $1 trillion opportunity in emerging markets through local payment rails
While Silicon Valley obsesses over AI, EBANX has quietly built the financial plumbing for the next billion internet users. This isn't just a payments company—it's the gatekeeper to Latin America's exploding digital economy, processing billions where global giants like Stripe fear to tread.
"EBANX doesn't just process payments—it unlocks markets that global players can't touch."
The Localization Moat
EBANX's secret weapon is radical localization. While competitors offer 'global' solutions that treat Brazil as an afterthought, EBANX engineers local payment methods—Boleto, Pix, OXXO—into the core product. Their 12+ year headstart created regulatory moats that are nearly impossible to replicate. They're not a US company exporting solutions; they're a Brazilian company that happens to be global.
The Traffic Story
With 13M monthly visits and 46% direct traffic, EBANX has achieved rare enterprise brand equity. The real signal? 21K+ monthly searches for 'ebanx' alone—merchants aren't shopping alternatives, they're going straight to the source. This is what product-market fit looks like in B2B fintech: customers don't comparison shop, they just show up.
The company's 1.9/5 Trustpilot rating (30 reviews) reveals the brutal reality of payments: you only review when something breaks. But the $460M war chest and 827 employees signal that investors see a different metric—market capture. In payments, volume trumps sentiment, and EBANX is playing the long game in markets where growth is exponential but infrastructure is fragile.
- Deep regulatory integration: They don't just comply with local laws, they help shape them
- Enterprise-first DNA: 65K+ backlinks from fintech and e-commerce giants
- Multi-continent expansion: Already moving beyond LatAm into Africa and Asia
The Real Moat: Regulatory Gravity
EBANX's 12-year headstart in Brazil created compliance infrastructure that money can't buy. For global merchants, it's either EBANX or don't sell in LatAm. That's not a bet—that's a lock-in.
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The best payment solutions for emerging markets | EBANX
Accelerate your business by providing the best cross-border payments for local markets in Latin America, Asia, and Africa with EBANX's built-to-fit solutions.
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Reviews (7)
Absolutely horrendous
Absolutely horrendous. Trying to get my refund from busbud. They said they have sent it but through ebanx. However, i can't recieve it as it only asks for DNI for identity. I can't change it because there is no other option. I have a Carnet which has 1 extra number so I can't fill in that section. They have absolutely no way of contacting them other than their bot which only answers the most basic questions and takes you round in circles. All the FAQs are general and completely unhelpful.
Very bad..
Very bad... worst ever can't believe
Worst customer service ever!
Worst customer service ever! Actually I couldn't even contact customer service. The email listed doesn't work, you get a reply that it's not for customer service, and they suggest the Chat. But their chat doesn't work either. I called on the phone but it's an automated message in Portuguese only and it basically says phone is not available and you should use the chat option. End of story. Impossible to get in touch with them.
Doesn't work
I pay Spotify through their boleto, but it takes a long time to confirm the payment.
Worst customer service ever - Not for SMBs
Actually, there is no customer service - no one replies to your message or when they do, it takes almost a month. I do not recommend it, mainly SMBs.... really bad UX to manage payments, it's difficult to check reports and you need to do everything manually to send recurring invoices. By the way, our customers had problems paying via online transfers... and they've complained about filling out the same information about their company every month to pay a recurring invoice. On top of that, they've just decided to change the way they charge (with this new Ebanx One)... adding a fixed fee starting August. That doesn't make sense at all for us. They communicate that via an automatic email and you could only choose to stay with them this way or cancel the contract, starting next month. Their strategy, at this point... I think it's much more focused on huge corporations. Well, we don't have a lot of customers in Brazil... so it doesn't make sense at all for us. I'm moving out, after almost 2 years and I'm looking for an alternative to bill our customers in Brazil in an easier way (I hope Stripe launches something in the coming months to allow us to charge in BRL - they are the best!).
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About ebanx.com
Accelerate your business by providing the best cross-border payments for local markets in Latin America, Asia, and Africa with EBANX's built-to-fit solutions.
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ebanx.com uses 14 technologies across their website including Font Awesome, Storyblok, Cloudflare, and more.
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ebanx.com receives approximately 13.0M monthly visitors and ranks #5,752 globally. The website has a bounce rate of 20% with visitors viewing an average of 2.0 pages per visit. Users spend an average of 0:25 on the site.
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