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Phreesia: The $200M Patient Intake Powerhouse
How a quiet SaaS platform processes millions of healthcare visits and quietly dominates the patient intake space.
In the shadowy corners of healthcare SaaS, where patient data meets clinical workflows, Phreesia operates with surgical precision. They've built a $197M revenue empire by solving one unglamorous problem: making the 15 minutes before your doctor's visit actually work.
"Phreesia doesn't compete with EHRs—they complete them, owning the critical 15 minutes before the doctor walks in."
The Patient Intake Monopoly
With 82,000 monthly visits and 49% direct traffic, Phreesia isn't chasing SEO glory—they're embedded in healthcare workflows. Their 40% organic search traffic comes mostly from branded queries like 'phreesia' (15K monthly searches), proving they've become the default solution in their niche. The real moat? They've integrated into thousands of practices where switching costs are astronomical.
The Unsexy Infrastructure Play
While competitors chase flashy AI features, Phreesia dominates the boring stuff: intake forms, insurance verification, and patient communication. Their tech stack (jQuery, Bootstrap, Tailwind) reveals a pragmatic approach—reliable, fast, and invisible to end users. They're not building for Silicon Valley demos; they're building for a 65-year-old receptionist in rural Ohio who needs it to work every single time.
The company's leadership team tells the story: CEO Chaim Indig, CFO Jamie McCarthy, CTO Dan Nathan, and Chief Privacy Officer Melissa Mitchell. Notice the emphasis on privacy and finance over flashy growth roles. This isn't a company chasing viral moments—it's a compliance-first, profitability-focused operation in an industry where trust is everything.
- Dominates the unglamorous patient intake workflow (where real money changes hands)
- 49% direct traffic proves deep integration and high retention
- Privacy-first leadership signals enterprise readiness
- Revenue per employee of ~$129K shows efficient scaling
The $200M Quiet Giant
Phreesia proves that in healthcare SaaS, boring infrastructure beats flashy features. They're not building the future—they're processing the present, one patient intake at a time.
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Phreesia: Patient Intake Software - Request A Demo Today
Phreesia helps enhance patient and staff experience and drive profitability with our platform, streamlining intake, workflows and engagement across care.
Phreesia’s automated intake platform provides an individualized experience designed to engage patients in their care and give you the capacity to do more of what matters in your organization. Learn more.
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Reviews (20)
We’ve had a great experience using…
We’ve had a great experience using Phreesia. The platform is efficient and has helped with our patient intake and workflow. Kanishka and Ankita have been especially helpful. They are both knowledgeable, and always willing to walk us through questions or issues. Their support has made the transition into using Phreesia very smooth. Highly recommend Phreesia and the support team.
5 STARS to both the implementation…
5 STARS to both the implementation team/support which includes Tejas Barathe and the utilization of Phreesia. The benefits in which has created an increase in efficiency of the workflow as well as time and cost savings. The ability to customize workflows and communications has assisted in a high patient completion and satisfaction rate.
Great Service
Tejas and Aman have both been extremely patient and understanding throughout the whole process of getting accustomed to using Phressia, and helping us with any and all issues we've had with the program. The customer service was phenomenal and I have nothing but praises for the help we've received from these two. Using Phressia was difficult at first but now I'm happy to say I can navigate it with no problems thanks to the help we've received while getting accustomed to the program.
Phreesia is amazing!
Phreesia has been aWe've had a great experience partnering with Phreesia. Their software is intuitive and easy to use, which has streamlined our intake process significantly. Customer service is responsive and knowledgeable, and support is always thorough and timely. We also appreciate how seriously Phreesia takes product feedback—they're consistently improving and evolving their platform based on real user input. It's clear they’re committed to delivering both excellent service and a high-quality product. reliable partner and
Our Phreesia experience
We are in the trial period of our Phreesia experience. So far, we have been met with fantastic service! The system has been early to learn and has increased efficiency in our front office. Specifically, Spreepriya, Kanishka, and Lauren have been wonderful! All questions, answered...all requests, handled with professionalism and efficacy!
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About phreesia.com
Phreesia helps enhance patient and staff experience and drive profitability with our platform, streamlining intake, workflows and engagement across care.
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Technology Stack
phreesia.com uses 20 technologies across their website including Vimeo, Font Awesome, HSTS, and more.
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Vimeo
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HSTS
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PHP
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jsDelivr
Traffic & Audience
phreesia.com receives approximately 82.8K monthly visitors and ranks #504,843 globally. The website has a bounce rate of 59% with visitors viewing an average of 1.4 pages per visit. Users spend an average of 0:31 on the site.
The majority of phreesia.com's traffic comes from undefined, undefined, .
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