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Servicetick: The CX Tool You Haven't Heard Of
A Davies Group subsidiary quietly generating $3.2M in revenue. Is this the hidden gem of enterprise CX?
In a market saturated with loud, venture-backed CX platforms, Servicetick operates with quiet precision. Owned by Davies Group, this 39-person team isn't chasing hype; they are delivering a unified customer experience strategy to the finance sector.
"Servicetick isn't selling software; they are selling organizational alignment. Their tech stack is the vehicle, not the destination."
The Enterprise Paradox
With only 4,771 monthly visits, Servicetick defies the growth-at-all-costs playbook. Their traffic is 100% undefined (likely internal tools or high-privacy sectors), suggesting a client base that values privacy over public validation. This isn't a product for the masses; it's a bespoke solution for financial institutions.
The Davies Advantage
Being part of Davies Group provides Servicetick with immediate access to enterprise clients in finance and insurance. While competitors burn cash on acquisition, Servicetick leverages parent company relationships. The 'Kent Reliance' keyword dominance (490 volume) proves they are deeply embedded in specific financial ecosystems.
The technology stack reveals a pragmatic approach. They rely on jQuery, Bootstrap, and OpenCart—technologies often criticized by purists but trusted for stability. This isn't a bleeding-edge startup; it's a reliable engine for legacy-heavy industries that can't afford instability.
- Niche Dominance: Deep penetration in the finance sector (evidenced by keyword data).
- Stability over Hype: Uses proven, older technologies rather than chasing trends.
- Integration Ready: Built to work within complex legacy systems.
The Quiet Giant
Servicetick proves that in B2B enterprise software, revenue and retention trump traffic and tweets. For investors looking for stability, this is a dark horse worth watching.
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Customer Experience - Davies Technology Solutions
Our Customer Experience solutions can provide an organisation-wide strategy, that utilises customer feedback and empowers team autonomy.
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About servicetick.com
Our Customer Experience solutions can provide an organisation-wide strategy, that utilises customer feedback and empowers team autonomy.
Company Overview
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Technology Stack
servicetick.com uses 28 technologies across their website including Vimeo, Font Awesome, Google Fonts, HSTS, reCAPTCHA, and more.
Video
Vimeo
Fonts
Font Awesome, Google Fonts
Security
HSTS, reCAPTCHA
Backend Frameworks
Laravel
Programming Languages
PHP
CMS
Squarespace, WordPress
Traffic & Audience
servicetick.com receives approximately 4.8K monthly visitors and ranks #3,856,701 globally. The website has a bounce rate of 63% with visitors viewing an average of 1.7 pages per visit. Users spend an average of 1:10 on the site.
The majority of servicetick.com's traffic comes from .
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